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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist with transactions in a vibrant retail environment.
- Company: Join a leading national garden centre retailer with a passion for customer experience.
- Benefits: Enjoy annual leave, store discounts, and comprehensive employee wellbeing support.
- Why this job: Be part of a dedicated team creating memorable experiences for customers every day.
- Qualifications: Previous customer-facing experience and ability to thrive in a fast-paced setting.
- Other info: Join a passionate team and grow your career in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A national garden centre retailer in England is seeking enthusiastic individuals to join their team. You will provide excellent customer service, assist customers with transactions, and promote membership benefits.
Candidates should thrive in a fast-paced environment and have previous customer-facing experience.
An attractive benefits package including annual leave, store discounts, and employee wellbeing support is offered. Be part of a passionate team dedicated to creating memorable customer experiences.
Guest Experience Advisor — Retail & Club Member in Tewkesbury employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Advisor — Retail & Club Member in Tewkesbury
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the garden centre. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for customers. We want you to shine when discussing how you can contribute to their fantastic service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. A neat appearance shows that you respect the opportunity and are ready to represent the brand well in a retail environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for their team!
We think you need these skills to ace Guest Experience Advisor — Retail & Club Member in Tewkesbury
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see how excited you are about creating memorable experiences for our customers.
Highlight Relevant Experience: Make sure to mention any previous customer-facing roles you've had. We love seeing how your past experiences can contribute to our team and help us provide top-notch service.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Guest Experience Advisor role. We appreciate when candidates show they’ve done their homework on us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know the Company
Before your interview, take some time to research the garden centre retailer. Understand their values, mission, and what makes them stand out in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Guest Experience Advisor, your ability to provide excellent customer service is key. Prepare examples from your previous roles where you went above and beyond for customers. Highlight how you handled difficult situations or turned a negative experience into a positive one.
✨Demonstrate Enthusiasm
This role requires a passion for creating memorable customer experiences. During the interview, let your enthusiasm shine through! Share why you love working in retail and how you can contribute to making every visit special for customers.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team culture, training opportunities, or how they measure success in this role. This shows that you're proactive and genuinely interested in the position.
