At a Glance
- Tasks: Deliver excellent customer service and support warehouse operations while maintaining store standards.
- Company: Join Dobbies, a leading garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous leave, discounts, financial support, and development opportunities.
- Other info: Be part of a thriving culture that celebrates success and community engagement.
- Why this job: Gain valuable skills in a fast-paced environment while working with a passionate team.
- Qualifications: Retail experience and a forklift license are ideal; a positive attitude is essential.
The predicted salary is between 11 - 14 £ per hour.
Responsibilities:
- Giving great customer service by helping customers with various transactions across the store.
- Supporting the warehouse team by booking in and receiving deliveries, whilst maintaining warehouse standards.
- Ensuring all store equipment is well looked after.
- Working with your team to maintain the cleanliness and upkeep of your store.
- You will also work on the shop floor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to care deliveries, restaurant service - an ideal opportunity to gain more skills and experience.
- You have a passion for delivering a great customer experience, serving everyone with a smile.
- You’ll bring operations expertise with experience in retail and an understanding of stock processes and systems - a relevant forklift truck license would be ideal.
- You work well within a team, build relationships, and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can-do and hard-working attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
Company:
Can demonstrate our values at all times - we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers. At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Benefits:
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream - support your financial wellbeing, with the ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Warehouse Assistant in Swansea employer: Dobbies Garden Centres Ltd
Dobbies is an exceptional employer that fosters a thriving and inclusive work culture, where teamwork and personal growth are at the forefront. With generous benefits such as uncapped discounts, access to financial wellbeing support, and opportunities for continuous development through the Dobbies Academy, employees are encouraged to flourish in their roles. Located across the UK, our garden centres not only provide a vibrant environment but also a chance to engage with the community through events and charitable initiatives, making every day meaningful and rewarding.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Warehouse Assistant in Swansea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dobbies' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their one-team spirit.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering a great experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat!
✨Tip Number 3
Show off your teamwork skills! Dobbies values collaboration, so be prepared to discuss how you've worked well with others in fast-paced environments. Highlight any experiences where you celebrated success as a team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dobbies family and contributing to their passion for gardens and customer service.
We think you need these skills to ace Warehouse Assistant in Swansea
Some tips for your application 🫡
Show Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in customer service. We want to see how you've helped customers in the past and how you can bring that smile to our store!
Be Clear About Your Experience:Mention any relevant experience you have in retail or warehouse operations. If you've worked with stock processes or have a forklift truck license, let us know! We love to see how your background fits with what we do.
Teamwork Makes the Dream Work:We’re all about teamwork here at Dobbies. In your application, share examples of how you've worked well with others in a busy environment. Show us how you celebrate success with your team!
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep your application professional. Be yourself, but also show us that you’re serious about joining our team. Apply through our website to make it official!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know the Company
Before your interview, take some time to research Dobbies. Understand their history, values, and what makes them unique in the garden centre industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves delivering great customer service, prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to handle transactions smoothly and maintain a positive attitude, even in busy situations.
✨Demonstrate Team Spirit
Dobbies values teamwork, so be ready to discuss how you've successfully worked with others in previous roles. Share specific instances where you collaborated with colleagues to achieve a common goal or improve store operations.
✨Be Ready for Practical Questions
Expect questions about stock processes, cash handling, and maintaining warehouse standards. Brush up on your knowledge of these areas and be prepared to discuss any relevant experience, including your forklift truck license if you have one. Showing that you're knowledgeable will set you apart!
