Store Events Programme Lead (Customer Experience)

Store Events Programme Lead (Customer Experience)

Full-Time 30000 - 40000 € / year (est.) Home office (partial)
Dobbies Garden Centres Ltd

At a Glance

  • Tasks: Lead exciting events that boost customer experience and community engagement.
  • Company: A top garden retail company in Edinburgh with a vibrant culture.
  • Benefits: Hybrid working, generous leave, and discounts across stores.
  • Other info: Join a dynamic team focused on enhancing customer experiences.
  • Why this job: Make a real impact by creating engaging events that resonate with the community.
  • Qualifications: Experience in event programming, budget management, and strong interpersonal skills.

The predicted salary is between 30000 - 40000 € per year.

A leading garden retail company in Edinburgh is seeking an Events Programme Manager to drive commercial targets through engaging events. This role requires considerable experience in event programming, strong budget management skills, and exceptional interpersonal abilities. The position oversees a compelling programme that enhances customer experience and community engagement while aligning with brand values.

The company offers benefits including hybrid working, generous leave, and discounts across stores.

Store Events Programme Lead (Customer Experience) employer: Dobbies Garden Centres Ltd

As a leading garden retail company in Edinburgh, we pride ourselves on fostering a vibrant work culture that values creativity and community engagement. Our employees enjoy a range of benefits including hybrid working options, generous leave, and exclusive discounts across our stores, all while having the opportunity to grow professionally in a dynamic environment that prioritises customer experience and aligns with our brand values.

Dobbies Garden Centres Ltd

Contact Detail:

Dobbies Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Store Events Programme Lead (Customer Experience)

✨Tip Number 1

Network like a pro! Reach out to people in the garden retail industry or those who have experience in event programming. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at events or interviews, bring along examples of past events you've managed. This will help them see how you can drive commercial targets and enhance customer experience.

✨Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like the one in Edinburgh. Express your interest in their events programme and ask if they have any upcoming opportunities.

✨Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, applying directly shows your enthusiasm and commitment to joining the team.

We think you need these skills to ace Store Events Programme Lead (Customer Experience)

Event Programming
Budget Management
Interpersonal Skills
Customer Experience Enhancement
Community Engagement
Brand Alignment
Commercial Target Achievement

Some tips for your application 🫑

Show Your Passion for Events:When you're writing your application, let your enthusiasm for event programming shine through. We want to see how your past experiences have shaped your love for creating engaging events that resonate with customers.

Highlight Your Budget Skills:Make sure to mention any experience you have with budget management. We’re looking for someone who can keep costs in check while still delivering fantastic events, so share specific examples of how you've successfully managed budgets in the past.

Emphasise Interpersonal Skills:This role is all about connecting with people, so don’t hold back on showcasing your interpersonal abilities. We want to know how you've built relationships and engaged communities through your previous work in events.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Dobbies Garden Centres Ltd

✨Know Your Events Inside Out

Make sure you research the company's past events and understand their impact on customer experience. Be ready to discuss how you can enhance their programme with fresh ideas that align with their brand values.

✨Budget Savvy is Key

Brush up on your budget management skills. Prepare examples of how you've successfully managed budgets in previous roles, and be ready to discuss strategies for maximising event impact while keeping costs in check.

✨Show Off Your Interpersonal Skills

This role requires exceptional interpersonal abilities, so think of specific instances where you've built strong relationships with stakeholders or customers. Practice articulating these experiences clearly to demonstrate your people skills.

✨Engage with the Community

Since community engagement is a big part of this role, come prepared with ideas on how to connect with the local community through events. Show your passion for creating memorable experiences that resonate with customers and foster loyalty.