Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver amazing customer service and drive sales while promoting Dobbies Club membership.
- Company: Join Dobbies, a leading garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, annual leave, and access to financial and wellbeing support.
- Why this job: Gain valuable skills in a fast-paced environment while working with a passionate team.
- Qualifications: Customer service experience and a passion for hospitality are essential.
- Other info: Be part of a thriving culture that celebrates success and teamwork.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store.
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of your store.
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience.
Qualifications & Experience
- Experience within a customer facing role and have a passion for working within hospitality.
- You work well within a team, build relationships and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
Values & Team Culture
- Can demonstrate our values at all times - we're one team, getting better every day.
- We bring a smile.
- We live and breathe gardens.
- We make it work for our customers.
About Dobbies
At Dobbies, we're proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We're committed to being a great place to work. We're one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Benefits
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Restaurant Customer Advisor in Stockport employer: Dobbies Garden Centres Ltd.
Contact Detail:
Dobbies Garden Centres Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor in Stockport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show how you fit into their culture and how you can contribute to their mission.
✨Tip Number 2
Practice your customer service skills! Since the role is all about giving great service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for hospitality! Make sure to express your enthusiasm for working in a fast-paced environment and how much you enjoy helping others. A genuine smile and positive attitude can go a long way in making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dobbies team. Let’s make it happen!
We think you need these skills to ace Restaurant Customer Advisor in Stockport
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer-facing roles. We love candidates who can demonstrate their passion for hospitality and how they’ve gone the extra mile for customers in the past.
Be Yourself: Let your personality shine through in your application! We’re looking for team players who can build relationships and have fun while working hard, so don’t be afraid to show us who you are.
Tailor Your Application: Take a moment to read through the job description and align your skills with what we’re looking for. Mention specific responsibilities or values that resonate with you, like teamwork or customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Dobbies team!
How to prepare for a job interview at Dobbies Garden Centres Ltd.
✨Know Your Stuff
Familiarise yourself with Dobbies' products and services, especially those related to the restaurant and garden centre. Being able to discuss allergies, dietary requirements, and the benefits of the Dobbies Club membership will show that you're prepared and genuinely interested.
✨Show Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your passion for hospitality and your ability to thrive in a busy environment.
✨Team Spirit is Key
Dobbies values teamwork, so be ready to talk about how you work well with others. Share stories that highlight your ability to build relationships and celebrate successes as part of a team. This will show that you align with their culture of collaboration.
✨Dress to Impress
Make sure you arrive looking well-presented and professional. First impressions matter, especially in a customer-facing role. A neat appearance will reflect your commitment to the job and your understanding of the importance of presentation in hospitality.
