Restaurant Team Lead & Guest Experience Coach
Restaurant Team Lead & Guest Experience Coach

Restaurant Team Lead & Guest Experience Coach

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create amazing dining experiences and mentor staff.
  • Company: A top garden centre retailer known for its vibrant atmosphere.
  • Benefits: Competitive pay, generous discounts, and financial wellbeing support.
  • Why this job: Join a passionate team and make a difference in customer experiences.
  • Qualifications: Experience in hospitality and a love for food and teamwork.
  • Other info: Exciting opportunities for growth in a lively environment.

The predicted salary is between 28800 - 43200 £ per year.

A leading garden centre retailer is seeking a Restaurant Team Leader to deliver exceptional customer experiences.

Responsibilities include:

  • Mentoring staff
  • Ensuring food hygiene
  • Driving sales through customer interactions

Ideal candidates will have:

  • A passion for food and hospitality
  • Experience in customer service
  • The ability to work well in a team

This role offers competitive benefits, including generous discounts and support for financial wellbeing.

Restaurant Team Lead & Guest Experience Coach employer: Dobbies Garden Centres Ltd

As a leading garden centre retailer, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional customer service. Our Restaurant Team Lead & Guest Experience Coach role not only offers competitive benefits such as generous discounts and financial wellbeing support but also provides ample opportunities for personal and professional growth in a dynamic environment where your passion for food and hospitality can truly shine.
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Contact Detail:

Dobbies Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Team Lead & Guest Experience Coach

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service scenarios! Since the role is all about delivering exceptional experiences, think of examples from your past where you’ve gone above and beyond for a customer. We want to hear those stories during the interview!

✨Tip Number 3

Show off your passion for food and hospitality! Whether it’s sharing your favourite dishes or discussing trends in the industry, let your enthusiasm shine through. It’s all about connecting with the interviewers on what matters most to them.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Restaurant Team Lead & Guest Experience Coach

Customer Service
Mentoring
Food Hygiene
Sales Skills
Teamwork
Passion for Food and Hospitality
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share any relevant experiences that highlight your enthusiasm for creating memorable customer experiences.

Highlight Teamwork Skills: Since this role is all about working well in a team, make sure to mention any past experiences where you collaborated with others. We want to see how you contribute to a positive team environment!

Be Specific About Your Experience: Don’t just say you have experience in customer service; give us the details! Talk about specific roles, responsibilities, and achievements that demonstrate your ability to drive sales and ensure customer satisfaction.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!

How to prepare for a job interview at Dobbies Garden Centres Ltd

✨Know Your Stuff About Food and Hospitality

Make sure you brush up on your knowledge of food hygiene and customer service best practices. Being able to discuss your passion for food and hospitality will show that you're genuinely interested in the role and can connect with the company's values.

✨Show Off Your Mentoring Skills

Since the role involves mentoring staff, think of examples from your past experiences where you've successfully guided or trained others. Be ready to share these stories during the interview to demonstrate your leadership abilities.

✨Prepare for Customer Interaction Scenarios

Expect questions about how you would handle various customer situations. Practise responses to common scenarios, like dealing with complaints or enhancing a guest's experience, to showcase your problem-solving skills and customer focus.

✨Highlight Teamwork Experience

This role requires working well in a team, so be prepared to discuss your previous teamwork experiences. Share specific examples of how you've collaborated with others to achieve goals, as this will illustrate your ability to fit into their team dynamic.

Restaurant Team Lead & Guest Experience Coach
Dobbies Garden Centres Ltd
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