At a Glance
- Tasks: Lead a vibrant restaurant team and create amazing customer experiences.
- Company: Dobbies Garden Centres Ltd, a friendly and supportive workplace.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with a focus on teamwork and high standards.
- Why this job: Join a passionate team and make a difference in hospitality.
- Qualifications: Supervisory experience and a love for food and service.
The predicted salary is between 24750 - 30250 £ per year.
Dobbies Garden Centres Ltd is seeking a Restaurant Team Leader in Milton Keynes to oversee day-to-day restaurant operations and mentor the Customer Advisors.
You will deliver outstanding customer experiences, support the management team, and help drive sales and club memberships.
The role requires a passion for food and hospitality, supervisory experience, and the ability to thrive in a busy environment.
- You’ll work with a friendly team, uphold high standards, and ensure guests receive
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Restaurant Team Lead: Customer Service & Coaching employer: Dobbies Garden Centres Ltd
Dobbies Garden Centres Ltd is an excellent employer, offering a vibrant work culture in Greater London where creativity and teamwork thrive. With generous annual leave, uncapped discounts, and a strong focus on employee wellbeing and professional development, we empower our Kitchen Managers to lead with confidence and drive growth while delivering exceptional customer experiences.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Team Lead: Customer Service & Coaching
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dobbies Garden Centres Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dobbies Garden Centres Ltd
Don't be shy about reaching out to Dobbies Garden Centres Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Team Lead: Customer Service & Coaching
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dobbies Garden Centres Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
