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- Tasks: Lead a vibrant restaurant team, ensuring top-notch customer experiences and smooth operations.
- Company: Join Dobbies, a historic garden centre retailer with a passion for plants and community.
- Benefits: Enjoy generous leave, discounts, financial support, and continuous development opportunities.
- Why this job: Make a real impact in hospitality while working in a fun, dynamic environment.
- Qualifications: Experience in restaurant management and a passion for delivering excellent customer service.
- Other info: Be part of a diverse team committed to growth and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants – delivering tasty food, maintaining high operational standards and smashing commercial targets. Responsibilties
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer
- Ensure strict compliance with health and safety regulations at all times
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business
- Work as part of the overall Garden Centre Management team to deliver a safe working enviroment, commercially successful store and a great place to work for our colleagues
You\’ll bring a passion for hospitality with proven experience of restaurant management - Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working
- A proven ability to manage stock controls and strict adherance to health & safety regulations
- Ability to identify training needs. You\’ll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment
- Adaptability. You\’ll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements
- Positivity managing change, you\’ll lead the team through each season with care and motivation to deliver the best
- Can demonstrate our values at all times – we\’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
At Dobbies, we\’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We\’re committed to being a great place to work. We\’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
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Restaurant Manager employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Get to know the company inside out! Research Dobbies, their values, and what makes them tick. This way, when you walk into that interview, you can show off your passion for garden living and how you can contribute to their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This insider knowledge can give you an edge and help you stand out during the hiring process.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you’ve led a team, managed stock, or handled customer complaints. Being ready with these stories will show you’re the right fit for the fast-paced restaurant operation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your passion for delivering exceptional customer service and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'team leadership' and 'health and safety compliance', to show that you understand what we’re looking for and how you fit into our vision.
Highlight Your Commercial Awareness: Don’t forget to mention your understanding of budgets and profitability! We want to see how you’ve driven sales and improved operations in past roles. This shows us you’re not just about the food, but also about making the business thrive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Dobbies and our culture!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Dobbies and its history. Understand their values, mission, and what makes them unique in the garden centre retail space. This knowledge will help you connect your experience with their goals and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to lead an engaged team. Prepare examples from your past experiences where you've successfully motivated and trained staff. Highlight how you’ve created a positive work environment and delivered exceptional customer service, as this aligns perfectly with Dobbies' commitment to teamwork and customer satisfaction.
✨Demonstrate Your Commercial Awareness
Be ready to discuss your understanding of budgets, profitability, and stock management. Think of specific instances where you've driven sales or improved operational efficiency. This will show that you can contribute to Dobbies' commercial success while maintaining high operational standards.
✨Prepare for Scenario-Based Questions
Expect questions about how you'd handle various situations, such as managing health and safety compliance or dealing with customer complaints. Practice your responses to these scenarios, focusing on your problem-solving skills and adaptability. This will demonstrate your readiness to tackle the fast-paced environment at Dobbies.