At a Glance
- Tasks: Lead a dynamic restaurant team, ensuring top-notch service and operational excellence.
- Company: Join Dobbies, the UK's unique garden centre retailer with a rich history since 1865.
- Benefits: Enjoy flexible holidays, generous discounts, and access to financial wellbeing support.
- Other info: Opportunities for development through Dobbies Academy and a supportive work culture.
- Why this job: Be part of a passionate team focused on customer satisfaction and continuous improvement.
- Qualifications: Experience in restaurant management and a passion for hospitality are essential.
The predicted salary is between 28800 - 43200 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants — delivering tasty food, maintaining high operational standards, and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house
- Lead an engaged team focused on delivering a great customer experience
- Ensure strict compliance with health and safety regulations at all times
- Manage stock effectively to minimise wastage and ensure the kitchen has what it needs
- Support in-store events, including seasonal highlights like Breakfast with Santa and regular fixtures such as Afternoon Teas
- Communicate effectively with central support teams to maintain smooth operations and provide feedback for improvement
- Work as part of the Garden Centre Management team to ensure a safe environment, a commercially successful store, and a positive workplace for colleagues
Who we are looking for
- Passion for hospitality with proven restaurant management experience
- Commercial awareness, understanding budgets, profitability, and driving sales
- Ability to manage stock controls and adhere to health & safety regulations
- Skilled in coaching and training staff to deliver excellent customer service and a safe environment
- Adaptability to changing priorities, workload, and regulations
- Positive attitude towards change, leading teams with care and motivation
- Alignment with our values: teamwork, continuous improvement, positivity, passion for gardens, and customer focus
What we offer
- Generous annual leave, with flexibility to take holidays when you want
- Uncapped store discounts: 50% off in Restaurants, 25% off in Garden Centre, 10% off in food halls
- Access to Wagestream for financial wellbeing support
- Support from Retail Trust, including confidential support, virtual GP, counseling, and retail rewards
- Development opportunities via Dobbies Academy and eLearning platforms
- Inclusive and passionate team culture, dedicated to customer satisfaction
About us
Founded in 1865 by James Dobbie, Dobbies is the UK\'s only garden centre retailer with stores across every nation. We celebrate gardens and plants through our products, services, and community events. Many stores feature a restaurant or coffee shop, offering a relaxed environment for customers. We are committed to being a great place to work, fostering a supportive and successful team environment.
#J-18808-LjbffrRestaurant Manager in Andover employer: Dobbies Garden Centres Ltd
Dobbies is an exceptional employer, offering Restaurant Managers the opportunity to thrive in a vibrant and supportive environment. With generous annual leave, uncapped store discounts, and access to development opportunities through Dobbies Academy, we prioritise employee growth and well-being. Our inclusive team culture, focused on customer satisfaction and teamwork, makes Dobbies a rewarding place to build a meaningful career in hospitality.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Andover
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dobbies Garden Centres Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dobbies Garden Centres Ltd
Don't be shy about reaching out to Dobbies Garden Centres Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant Manager in Andover
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dobbies Garden Centres Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
