Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver amazing customer service and drive sales while promoting Dobbies Club membership.
- Company: Join Dobbies, a leading garden centre retailer with a rich history since 1865.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial and wellbeing support.
- Why this job: Gain valuable experience in a fast-paced environment while working with a fun team.
- Qualifications: Passion for customer service and teamwork, with a can-do attitude.
- Other info: Be part of a thriving culture that celebrates success and personal growth.
The predicted salary is between 1200 - 1800 £ per month.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store.
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of your store.
- You will also work on the shop floor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service - an ideal opportunity to gain more skills and experience.
Qualifications & Attributes
- You have a passion for delivering a great customer experience, serving everyone with a smile.
- Experience within a customer facing role and have a passion for working within hospitality.
- You work well within a team, build relationships and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can-do and hardworking attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
- Can demonstrate our values at all times - we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
About Dobbies
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Benefits
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Restaurant Customer Advisor in Southport employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor in Southport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your passion for gardens and customer service during your chat.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering great customer experiences, think of examples from your past where you've gone above and beyond for customers. Share these stories to highlight your experience in hospitality.
✨Tip Number 3
Dress to impress! Make sure you show up looking sharp and well-presented. First impressions matter, especially in a customer-facing role. Plus, it shows you care about the job and the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our Dobbies family.
We think you need these skills to ace Restaurant Customer Advisor in Southport
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer service shine through! We love seeing candidates who genuinely care about delivering a great experience and can bring a smile to our customers' faces.
Tailor Your Application: Make sure to tailor your application to the role of Restaurant Customer Advisor. Highlight any relevant experience in hospitality or customer-facing roles, and don’t forget to mention your teamwork skills – we’re all about working together at Dobbies!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share your experiences and what makes you unique – it helps us see how you’d fit into our team.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes straight to us. We can’t wait to hear from you!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Stuff
Familiarise yourself with Dobbies' products and services, especially those related to the restaurant and garden centre. Being able to discuss specific items or promotions will show your enthusiasm and product knowledge, which is key for a Restaurant Customer Advisor.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer, as this aligns perfectly with the role's focus on delivering a great customer experience.
✨Team Spirit is Key
Dobbies values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate, celebrate successes, and maintain a positive atmosphere in a busy environment.
✨Bring Your A-Game Attitude
Demonstrate your eagerness to learn and adapt. Talk about your can-do attitude and how you handle fast-paced situations. This will resonate well with Dobbies' commitment to getting better every day and making it work for customers.