Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and promote our Dobbies Club membership.
- Company: Join Dobbies, a leading garden centre retailer with a rich history.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Gain valuable experience in hospitality while working in a fun, fast-paced environment.
- Qualifications: Passion for customer service and teamwork, with a can-do attitude.
- Other info: Be part of a diverse team committed to making a difference for customers.
Our Restaurant Customer Advisors play an essential role in delivering and an exceptional customer experience across our Restaurants – delivering tasty food, ensuring food hygience and driving sales.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile
- Experience within a customer facing role and have a passion for working within hospitality
- You work well within a team, builds relationships and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you
- You are eager to learn new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products,concession partners and services. We champion garden living all-year-round.
Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment.
We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for.
We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
#J-18808-Ljbffr
Restaurant Customer Advisor employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your passion for gardens and customer service during your chat.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with customers all day, think about how you can demonstrate your ability to provide great service. Role-play with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your personality shine. Smile, be friendly, and express your eagerness to learn and grow within the team. Remember, they want someone who brings energy and positivity!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Dobbies family. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Restaurant Customer Advisor
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering a great customer experience! Mention any previous roles where you’ve made customers smile or gone the extra mile. We love candidates who share our passion for hospitality.
Tailor Your Application: Make sure to customise your application to highlight relevant experience. If you've worked in fast-paced environments or have product knowledge, shout about it! We want to know how you can contribute to our team.
Be Yourself: We’re all about authenticity here at Dobbies. Don’t be afraid to let your personality shine through in your application. Show us who you are and how you fit into our vibrant culture!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Stuff
Familiarise yourself with the menu and any special dietary options. Being able to confidently discuss food hygiene and allergies will show that you’re serious about customer safety and satisfaction.
✨Show Your Passion
Demonstrate your enthusiasm for delivering great customer service. Share examples from past experiences where you went above and beyond to help a customer or improve their experience.
✨Team Spirit is Key
Highlight your ability to work well in a team. Prepare to discuss how you’ve collaborated with others in previous roles, especially in busy environments, to achieve common goals.
✨Dress to Impress
Make sure you arrive looking smart and presentable. First impressions matter, so dress appropriately to reflect the professional yet friendly atmosphere of the restaurant.
