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- Tasks: Help customers with transactions and provide excellent service while promoting Dobbies Club membership.
- Company: Join Dobbies, a passionate and diverse team dedicated to customer satisfaction and gardening.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial and wellness support.
- Why this job: Gain valuable skills in a fast-paced environment while working with a fun, supportive team.
- Qualifications: Experience in customer service and a passion for hospitality are essential.
- Other info: Work at Dobbies Ashford and be part of a thriving culture focused on teamwork and growth.
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Giving great customer service by helping customers with various transactions across the store
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Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
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Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
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Working with your team to maintain the cleanliness and upkeep of your store
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You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service- an ideal opportunity to gain more skills and experience
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You have a passion for delivering a great customer experience, serving everyone with a smile
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Experience within a customer facing role and have a passion for working within hospitality
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You work well within a team, builds relationships and have fun, whilst celebrating success
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You show up to work on time, well presented and bring your can do and hardworking attitude along with you
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You are eager to learn new skills and gain new experiences
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You flourish in a busy, fast-paced environment
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Can demonstrate our values at all times – we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers
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Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
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Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
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Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
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Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
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Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
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Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers, Dobbies Ashford Rutherford Road, Eureka Leisure Park, Ashford, Kent, TN25 4BN
Restaurant Customer Advisor employer: Dobbies Garden Centres Ltd.
Contact Detail:
Dobbies Garden Centres Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Advisor
✨Tip Number 1
Familiarize yourself with Dobbies' products and services, especially those related to the restaurant and garden center. This knowledge will help you engage customers effectively and answer their queries confidently.
✨Tip Number 2
Show your enthusiasm for customer service during any interactions. Highlight your previous experiences in hospitality or customer-facing roles to demonstrate your passion for delivering a great customer experience.
✨Tip Number 3
Emphasize your ability to work well in a team and build relationships. Share examples of how you've collaborated with colleagues in fast-paced environments to achieve common goals.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn new skills. Mention any specific areas you're eager to develop, such as cash handling or stock control, to show your commitment to growth within the company.
We think you need these skills to ace Restaurant Customer Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Restaurant Customer Advisor position. Highlight key responsibilities such as customer service, teamwork, and product knowledge, and think about how your experiences align with these.
Tailor Your CV: Customize your CV to emphasize your experience in customer-facing roles and hospitality. Include specific examples of how you've delivered great customer service and worked effectively within a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to learn new skills. Mention your ability to thrive in a fast-paced environment and how you embody the company's values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Dobbies Garden Centres Ltd.
✨Show Your Customer Service Skills
Be ready to share specific examples of how you've provided excellent customer service in the past. Highlight your ability to handle various transactions and resolve customer queries effectively.
✨Demonstrate Product Knowledge
Familiarize yourself with common products, allergies, and dietary requirements that may be relevant to the restaurant. Showing that you can provide informed recommendations will impress the interviewers.
✨Emphasize Teamwork
Discuss your experience working in a team environment. Share how you contribute to maintaining cleanliness and how you celebrate team successes, as this aligns with the company's values.
✨Express Your Passion for Hospitality
Convey your enthusiasm for delivering a great customer experience. Talk about why you enjoy working in hospitality and how you thrive in fast-paced environments.
