At a Glance
- Tasks: Lead a vibrant restaurant team and ensure an amazing customer experience.
- Company: Join Dobbies, a passionate and diverse team in the heart of Newcastle.
- Benefits: Enjoy generous leave, discounts, and access to financial wellbeing support.
- Other info: Be part of a thriving culture focused on teamwork and continuous improvement.
- Why this job: Make a real impact in a fast-paced environment while developing your career.
- Qualifications: Experience in restaurant management and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
Location: Dobbies Ponteland Street House Farm, Newcastle Upon Tyne, Tyne and Wear, NE20 9BT.
Job Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both kitchen and front-of-house operations.
- Lead an engaged team focused on delivering a great customer experience.
- Ensure strict compliance with health and safety regulations at all times.
- Maintain effective stock management controls to minimise wastage and ensure the kitchen has necessary supplies.
- Support the delivery of in-store events, including seasonal highlights such as Breakfast With Santa and regular fixtures such as Afternoon Teas.
- Communicate effectively with central support teams to maintain smooth operations and provide feedback to improve the business.
- Collaborate as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store, and a great place to work for colleagues.
Qualifications
- Passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- Proven ability to manage stock controls and strict adherence to health and safety regulations.
- Ability to identify training needs and effectively coach and train all levels to deliver a first-class customer experience and safe centre environment.
- Adaptability, acting quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity, managing change, leading the team through each season with care and motivation to deliver the best.
- Demonstration of our values at all times – we are one team, getting better every day; we bring a smile; we live and breathe gardens; we make it work for our customers.
Benefits
- Generous annual leave entitlement, plus limited statutory days off required.
- Uncapped discount across our stores: 50% off in our restaurants, 25% off in the garden centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, ability to access earnings ahead of payday, save for the future and financial advice.
- Access to Retail Trust – confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Restaurant ManagerDobbies in Prestwick employer: Dobbies Garden Centres Ltd
Dobbies Ponteland offers an exceptional work environment for those passionate about hospitality, with a strong focus on employee wellbeing and development. Our generous benefits, including substantial discounts and access to financial support services, complement a thriving culture where teamwork and customer satisfaction are at the forefront. Join us in Newcastle Upon Tyne, where you can grow your career while being part of a dedicated team that values positivity and continuous improvement.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant ManagerDobbies in Prestwick
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dobbies Garden Centres Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dobbies Garden Centres Ltd
Don't be shy about reaching out to Dobbies Garden Centres Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant ManagerDobbies in Prestwick
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dobbies Garden Centres Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
