Restaurant Team Lead & Guest Experience Coach in London
Restaurant Team Lead & Guest Experience Coach

Restaurant Team Lead & Guest Experience Coach in London

London Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create amazing dining experiences and mentor staff.
  • Company: A top garden centre retailer known for its vibrant atmosphere.
  • Benefits: Competitive pay, generous discounts, and financial wellbeing support.
  • Why this job: Join a passionate team and make a difference in customer experiences.
  • Qualifications: Experience in customer service and a love for food and hospitality.
  • Other info: Exciting opportunities for growth in a dynamic environment.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading garden centre retailer is seeking a Restaurant Team Leader to deliver exceptional customer experiences.

Responsibilities include:

  • Mentoring staff
  • Ensuring food hygiene
  • Driving sales through customer interactions

Ideal candidates will have:

  • A passion for food and hospitality
  • Experience in customer service
  • The ability to work well in a team

This role offers competitive benefits, including generous discounts and support for financial wellbeing.

Restaurant Team Lead & Guest Experience Coach in London employer: Dobbies Garden Centres Ltd

As a leading garden centre retailer, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional customer service. Our Restaurant Team Lead & Guest Experience Coach role not only offers competitive benefits, including generous discounts and financial wellbeing support, but also provides ample opportunities for personal and professional growth in a dynamic environment where your passion for food and hospitality can truly shine.
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Contact Detail:

Dobbies Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Restaurant Team Lead & Guest Experience Coach in London

✨Tip Number 1

Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in as a Restaurant Team Leader.

✨Tip Number 2

Practice your customer service scenarios! Think about how you would handle different situations with guests. Being able to demonstrate your passion for food and hospitality during the interview will set you apart.

✨Tip Number 3

Show off your mentoring skills! Be ready to share examples of how you've helped others grow in their roles. This is key for a Team Leader position, so let us see your leadership style shine!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.

We think you need these skills to ace Restaurant Team Lead & Guest Experience Coach in London

Customer Service
Mentoring
Food Hygiene
Sales Skills
Teamwork
Passion for Food
Hospitality Experience
Communication Skills

Some tips for your application 🫑

Show Your Passion for Hospitality: When writing your application, let your love for food and hospitality shine through. Share any relevant experiences that highlight your enthusiasm for creating memorable customer experiences.

Highlight Your Teamwork Skills: Since this role is all about working well in a team, make sure to mention any past experiences where you collaborated with others. We want to see how you contribute to a positive team environment!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Dobbies Garden Centres Ltd

✨Know Your Stuff

Make sure you brush up on the company’s values and what they stand for. Familiarise yourself with their menu and any special offerings. This shows your passion for food and hospitality, which is key for a Restaurant Team Leader.

✨Showcase Your Mentoring Skills

Prepare examples of how you've successfully mentored or trained staff in the past. Highlight specific situations where your guidance led to improved performance or customer satisfaction. This will demonstrate your leadership abilities.

✨Customer Interaction Scenarios

Think of a few scenarios where you had to handle difficult customers or enhance their experience. Be ready to discuss these during the interview, as it will showcase your customer service skills and ability to drive sales through positive interactions.

✨Ask Thoughtful Questions

Prepare some insightful questions about the restaurant's approach to guest experience and team dynamics. This not only shows your interest in the role but also helps you gauge if the company culture aligns with your values.

Restaurant Team Lead & Guest Experience Coach in London
Dobbies Garden Centres Ltd
Location: London

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