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- Tasks: Lead the horticulture department, driving sales and delivering exceptional customer experiences.
- Company: Join a passionate team at a leading garden centre with a vibrant culture.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Make a real impact in a role that combines your love for plants and customer service.
- Qualifications: Experience in horticulture and retail management is essential.
- Other info: Be part of a diverse team committed to growth and customer satisfaction.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department.
Responsibilities
- Oversee the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer focused environment.
- Providing expert advice and guidance in relation to plant care, maintenance and core gardening products.
- Sparking your teamâs passion for delivering the best inâstore experience possible by creating a brilliant customer journey and experience.
- Working closely with our central support teams, maintaining excellent communication to improve our business.
- Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare.
- As a member of the senior management team, you will also have duty manager responsibilities including key holder duties.
- Youâll bring horticultural expertise with experience of retail management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- Ability to identify training needs. Youâll be effectively coaching and training all levels ensuring our teams are delivering a firstâclass customer experience and safe centre environment.
- Adaptability. Youâll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positively managing change, youâll lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times - weâre one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
Benefits
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Horticulture Managers employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Horticulture Managers
â¨Tip Number 1
Network like a pro! Reach out to people in the horticulture industry, attend local gardening events, or join online forums. You never know who might have the inside scoop on job openings or can give you a recommendation.
â¨Tip Number 2
Show off your passion for plants! When you get the chance to chat with potential employers, share your experiences and knowledge about horticulture. Let them see how much you care about delivering an amazing customer experience.
â¨Tip Number 3
Prepare for interviews by practising common questions related to retail management and plant care. Think about how you can demonstrate your adaptability and leadership skills, as these are key for a Horticulture Manager role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and making a difference in the customer journey.
We think you need these skills to ace Horticulture Managers
Some tips for your application đŤĄ
Show Your Passion for Horticulture: When writing your application, let your love for plants and gardening shine through! We want to see how your enthusiasm can enhance the customer experience in our stores.
Highlight Your Management Skills: Make sure to showcase any previous retail management experience you have. Weâre looking for someone who can lead a team effectively, so share examples of how you've motivated others and driven sales.
Tailor Your Application: Donât just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. We appreciate when candidates take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy!
How to prepare for a job interview at Dobbies Garden Centres Ltd
â¨Know Your Plants
Brush up on your horticultural knowledge before the interview. Be ready to discuss specific plants, their care, and how you can provide expert advice to customers. This will show your passion and expertise in the field.
â¨Showcase Your Leadership Skills
As a Horticulture Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and creating a positive customer experience. Highlight your adaptability to changing situations.
â¨Understand the Business
Familiarise yourself with the company's sales strategies and how they drive profitability. Be prepared to discuss how you can contribute to maximising sales and improving ways of working within the horticulture department.
â¨Emphasise Customer Experience
Think about how you can enhance the customer journey in the store. Prepare ideas on how to create a unique shopping experience and demonstrate your commitment to customer loyalty and satisfaction during the interview.