Guest Experience Advisor — Retail & Club Member
Guest Experience Advisor — Retail & Club Member

Guest Experience Advisor — Retail & Club Member

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver top-notch customer service and assist with transactions in a vibrant retail environment.
  • Company: Leading garden centre retailer with a focus on teamwork and customer satisfaction.
  • Benefits: Generous annual leave, employee discounts, and wellbeing support programmes.
  • Why this job: Join a dynamic team and enhance customer experiences while growing your skills.
  • Qualifications: Positive attitude, passion for customer service, and strong teamwork abilities.
  • Other info: Thriving workplace culture with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A leading garden center retailer is seeking dedicated team members to deliver excellent customer service in a fast-paced environment.

  • Responsibilities include helping customers with transactions, driving sales, and maintaining store standards.
  • Candidates should have a positive attitude, a passion for customer experience, and teamwork skills.

The company offers generous annual leave, discounts, and support for employee wellbeing through various programs, fostering a thriving workplace culture.

Guest Experience Advisor — Retail & Club Member employer: Dobbies Garden Centres Ltd

As a leading garden center retailer, we pride ourselves on creating a vibrant and supportive work environment where our Guest Experience Advisors can thrive. With generous annual leave, employee discounts, and a strong focus on wellbeing, we empower our team members to deliver exceptional customer service while enjoying opportunities for personal and professional growth in a fast-paced setting.
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Contact Detail:

Dobbies Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Advisor — Retail & Club Member

Tip Number 1

Get to know the company! Before your interview, do a bit of research on the garden centre's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their community.

Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your positive attitude and teamwork abilities. Role-playing with a friend can help you feel more confident when discussing your experience during the interview.

Tip Number 3

Dress the part! Make sure you look presentable and professional for your interview. A smart appearance shows that you respect the opportunity and are serious about joining their team.

Tip Number 4

Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows that you're proactive and ready to take the first step towards an exciting career with us.

We think you need these skills to ace Guest Experience Advisor — Retail & Club Member

Customer Service
Sales Skills
Teamwork
Positive Attitude
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Experience: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to help customers in the past. We love seeing that passion!

Highlight Teamwork Skills: Since teamwork is key in our fast-paced environment, make sure to mention any experiences where you collaborated with others. We want to know how you contribute to a positive team dynamic!

Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through. We’re looking for genuine people!

Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at Dobbies Garden Centres Ltd

Know the Company

Before your interview, take some time to research the garden centre retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Showcase Your Customer Service Skills

As a Guest Experience Advisor, your ability to provide excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your positive attitude and how you handle challenging situations with grace.

Demonstrate Teamwork

This role requires strong teamwork skills, so be ready to discuss how you've successfully collaborated with others in previous jobs. Share specific instances where you contributed to a team goal or helped a colleague, emphasising your ability to work well in a fast-paced environment.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, employee wellbeing programs, or how they support career development. This shows that you’re not just interested in the job, but also in growing with the company.

Guest Experience Advisor — Retail & Club Member
Dobbies Garden Centres Ltd
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