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- Tasks: Enhance customer experience in our vibrant restaurant and assist customers with their needs.
- Company: Leading garden centre retailer with a focus on exceptional service.
- Benefits: Generous discounts, thriving workplace culture, and access to development resources.
- Why this job: Join a passionate team and make a difference in customer experiences every day.
- Qualifications: Passion for customer service and experience in hospitality.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A leading garden centre retailer in Gillingham seeks a Restaurant Customer Advisor to enhance the customer experience in its restaurants. The ideal candidate should possess a passion for customer service, experience in hospitality, and the ability to work as part of a team.
Responsibilities include:
- Assisting customers
- Promoting membership benefits
- Maintaining store cleanliness
Offers include:
- Generous discounts
- A thriving workplace culture
- Access to employee development resources
Restaurant Customer Experience Specialist in Gillingham employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Customer Experience Specialist in Gillingham
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you love about their customer service approach.
✨Tip Number 2
Practice your customer service scenarios. Think about how you'd handle different situations in a restaurant setting. This will help you shine during interviews and show your passion for enhancing customer experiences.
✨Tip Number 3
Network with current employees if you can. They can give you insider tips on what the company values most in a candidate. Plus, it shows you're proactive and genuinely interested in the role!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It’s a great way to reiterate your enthusiasm for the position and remind them why you’re the perfect fit.
We think you need these skills to ace Restaurant Customer Experience Specialist in Gillingham
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to enhance a customer's experience in previous roles.
Highlight Relevant Experience: Make sure to mention any hospitality experience you have. We want to see how your background aligns with the responsibilities of the Restaurant Customer Experience Specialist role, so don’t hold back on those details!
Teamwork Makes the Dream Work: Since this role involves working as part of a team, include instances where you've successfully collaborated with others. This will show us that you're a team player who can contribute positively to our workplace culture.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills before the interview. Think about your past experiences in hospitality and be ready to share specific examples of how you've gone above and beyond for customers. This will show that you’re passionate about enhancing the customer experience.
✨Familiarise Yourself with the Company
Do a bit of research on the garden centre retailer. Understand their values, what they offer, and how they promote membership benefits. This knowledge will help you tailor your answers and demonstrate that you’re genuinely interested in being part of their team.
✨Teamwork is Key
Since the role involves working as part of a team, think of examples where you’ve successfully collaborated with others in a busy environment. Be prepared to discuss how you handle conflicts or challenges within a team setting, as this will highlight your ability to contribute positively to the workplace culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the training and development resources available to employees or how the company maintains its thriving workplace culture. This shows that you’re not just interested in the job, but also in growing with the company.
