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For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist in driving sales at our café.
- Company: Leading garden centre retailer with a vibrant atmosphere.
- Benefits: Generous discounts, financial wellbeing resources, and career development programs.
- Why this job: Join a dynamic team and enhance your hospitality skills while making customers smile.
- Qualifications: Experience in customer service and a passion for hospitality.
The predicted salary is between 24000 - 36000 £ per year.
A leading garden centre retailer is seeking a Restaurant Customer Advisor to deliver exceptional service in a dynamic environment.
Responsibilities include:
- Assisting customers
- Driving sales through product knowledge
- Supporting store cleanliness
The ideal candidate will have experience in customer service and a passion for hospitality.
Benefits include:
- Generous discounts
- Access to financial wellbeing resources
- Development programs to support career growth
Garden Centre Cafe: Customer Service & Hospitality Advisor employer: Dobbies Garden Centres Ltd.
Contact Detail:
Dobbies Garden Centres Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Centre Cafe: Customer Service & Hospitality Advisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the garden centre and its café. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested in being part of their hospitality journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your chat, as they’ll highlight your passion for hospitality and your ability to drive sales through excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking sharp and professional. A neat appearance not only reflects your respect for the role but also aligns with the café's commitment to cleanliness and presentation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It’s a great way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Garden Centre Cafe: Customer Service & Hospitality Advisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service and hospitality shine through. Share any relevant experiences that highlight your enthusiasm for helping others and creating a welcoming atmosphere.
Highlight Your Product Knowledge: Make sure to mention any experience you have with food and beverages or garden centre products. We want to see how you can drive sales through your knowledge, so don’t hold back on showcasing what you know!
Keep It Clean and Professional: Just like we keep our café tidy, your application should be neat and well-organised. Use clear language, check for typos, and make sure it’s easy to read. A polished application shows us you care about the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Dobbies Garden Centres Ltd.
✨Know Your Stuff
Familiarise yourself with the products and services offered by the garden centre. Being able to discuss specific plants, gardening tools, or café offerings will show your passion for the role and help you connect with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about times when you went above and beyond to assist a customer, as this will demonstrate your commitment to hospitality.
✨Dress the Part
Since you'll be working in a dynamic environment, make sure to dress smartly yet comfortably. A neat appearance shows professionalism and respect for the interview process, which is crucial in customer-facing roles.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewer about the café's operations or team culture. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.
