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For Companies At a Glance
- Tasks: Provide expert plant advice and maintain high standards in the garden centre.
- Company: Leading garden centre retailer in Edinburgh with a thriving culture.
- Benefits: Generous leave, significant discounts, and access to development programmes.
- Why this job: Join a passionate team and share your love for gardening with customers.
- Qualifications: Strong customer service skills and a passion for gardening.
- Other info: Great opportunity for personal growth in a vibrant environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading garden centre retailer in Edinburgh seeks Horticulture Customer Advisors to enhance customer experience and drive sales. The role involves providing excellent plant advice and maintaining department standards.
Ideal candidates will have:
- Strong customer service skills
- A passion for gardening
- The ability to work well in a team
Benefits include:
- Generous leave
- Significant discounts
- Access to development programs within a thriving culture
Garden Center Plant Expert & Customer Champion employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Center Plant Expert & Customer Champion
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your passion for gardening and how you fit into their culture.
✨Tip Number 2
Practice your plant knowledge! Brush up on common plants, pests, and care tips. Being able to share your expertise during interviews will make you stand out as a true Garden Center Plant Expert.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. We want to hear about those moments that made a difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Garden Center Plant Expert & Customer Champion
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for gardening shine through! Share any personal experiences or knowledge about plants that make you a perfect fit for the role.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We want to see how you've gone above and beyond to help customers in the past, as this is key to enhancing their experience at our garden centre.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Plants
Brush up on your horticulture knowledge before the interview. Be prepared to discuss different plant types, care tips, and common gardening issues. This will show your passion for gardening and your ability to provide excellent advice to customers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided outstanding customer service. Whether it was resolving a complaint or helping a customer find the perfect plant, be ready to share these stories to demonstrate your skills.
✨Teamwork is Key
Since the role involves working well in a team, prepare to discuss how you've collaborated with others in previous jobs. Highlight any experiences where you contributed to a positive team environment or helped achieve a common goal.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the garden centre's approach to customer experience or their training programs. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
