Guest Experience Advisor — Restaurant & Cafe in England
Guest Experience Advisor — Restaurant & Cafe

Guest Experience Advisor — Restaurant & Cafe in England

England Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver outstanding service and assist customers in a vibrant restaurant setting.
  • Company: Leading garden centre retailer focused on enhancing customer experiences.
  • Benefits: Generous employee discounts and support for financial wellbeing.
  • Why this job: Join a passionate team and make a difference in customer satisfaction.
  • Qualifications: A love for hospitality and teamwork in a fast-paced environment.
  • Other info: Be part of a growing team with a thriving culture.

The predicted salary is between 24000 - 36000 £ per year.

A prominent garden centre retailer in the UK is seeking Restaurant Customer Advisors to enhance customer experience and drive sales.

  • Responsibilities include providing exceptional service, assisting with inquiries, and promoting membership benefits.
  • Ideal candidates will possess a passion for hospitality, work well in teams, and thrive in a busy environment.

Enjoy generous employee discounts and support for financial wellbeing. Join a growing team committed to a thriving culture and customer satisfaction.

Guest Experience Advisor — Restaurant & Cafe in England employer: Dobbies Garden Centres Ltd.

As a leading garden centre retailer in the UK, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional customer service. Our Guest Experience Advisors enjoy generous employee discounts, comprehensive support for financial wellbeing, and ample opportunities for personal and professional growth within a dynamic and thriving environment. Join us to be part of a dedicated team that is passionate about enhancing customer experiences and driving sales.
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Contact Detail:

Dobbies Garden Centres Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Advisor — Restaurant & Cafe in England

Tip Number 1

Get to know the company! Research the garden centre's values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since the role is all about enhancing customer experience, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories!

Tip Number 3

Network with current employees if you can! They can give you insider tips on what the company values most in their staff. Plus, it shows initiative and could give you an edge over other candidates.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who thrive in a busy environment like ours!

We think you need these skills to ace Guest Experience Advisor — Restaurant & Cafe in England

Customer Service Skills
Teamwork
Sales Skills
Communication Skills
Hospitality Knowledge
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm for providing exceptional service and creating memorable customer experiences.

Tailor Your Application: Make sure to customise your application to reflect the specific role of Guest Experience Advisor. Use keywords from the job description to demonstrate that you understand what we're looking for and how you fit into our team.

Highlight Teamwork Skills: Since we thrive in a busy environment, it's important to showcase your ability to work well in teams. Include examples of past experiences where you've collaborated with others to achieve a common goal, especially in a customer-facing role.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and you can easily keep track of your application status.

How to prepare for a job interview at Dobbies Garden Centres Ltd.

Know Your Customer Service Basics

Brush up on the fundamentals of exceptional customer service. Be ready to share examples of how you've gone above and beyond for customers in the past, especially in a busy environment like a restaurant or café.

Show Your Passion for Hospitality

Let your enthusiasm for the hospitality industry shine through. Talk about what excites you about working in a restaurant setting and how you can contribute to creating memorable experiences for guests.

Prepare for Teamwork Questions

Since teamwork is key in this role, think of specific instances where you've successfully collaborated with others. Be prepared to discuss how you handle conflicts and support your teammates during busy shifts.

Understand Membership Benefits

Familiarise yourself with the membership benefits offered by the garden centre. Being able to discuss these perks during your interview shows that you're proactive and genuinely interested in enhancing customer experience.

Guest Experience Advisor — Restaurant & Cafe in England
Dobbies Garden Centres Ltd.
Location: England
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