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- Tasks: Provide expert plant advice and enhance customer experience in a vibrant garden centre.
- Company: Leading garden centre retailer in Edinburgh with a thriving culture.
- Benefits: Generous leave, significant discounts, and access to development programmes.
- Why this job: Combine your passion for gardening with excellent customer service in a fun environment.
- Qualifications: Strong customer service skills and a love for plants.
- Other info: Join a supportive team and grow your career in horticulture.
The predicted salary is between 30000 - 42000 £ per year.
A leading garden centre retailer in Edinburgh seeks Horticulture Customer Advisors to enhance customer experience and drive sales. The role involves providing excellent plant advice and maintaining department standards.
Ideal candidates will have:
- Strong customer service skills
- A passion for gardening
- The ability to work well in a team
Benefits include generous leave, significant discounts, and access to development programs within a thriving culture.
Garden Center Plant Expert & Customer Champion in Edinburgh employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Center Plant Expert & Customer Champion in Edinburgh
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you chat with them, you can show off your passion for gardening and how you fit into their culture.
✨Tip Number 2
Practice your plant knowledge! Brush up on common plants, pests, and care tips. When you're in an interview, being able to share your expertise will really impress them and show you're the right fit for the role.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you stand out as someone who truly cares about enhancing the customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Garden Center Plant Expert & Customer Champion in Edinburgh
Some tips for your application 🫡
Show Your Passion for Plants: When writing your application, let your love for gardening shine through! Share any personal experiences or knowledge about plants that could impress us and show how you can enhance our customers' experience.
Highlight Customer Service Skills: We’re all about providing top-notch service, so make sure to showcase your customer service skills in your application. Give examples of how you've gone above and beyond for customers in the past – we want to see that you’re a true Customer Champion!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific aspects of the job description that excite you and how your skills align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light possible. We can’t wait to hear from you!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Plants
Brush up on your horticulture knowledge before the interview. Be ready to discuss different plant types, care tips, and common issues. This will show your passion for gardening and your ability to provide excellent advice to customers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you went above and beyond to help a customer, as this role is all about enhancing the customer experience.
✨Team Player Attitude
Since teamwork is key in this role, be prepared to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, highlighting your ability to contribute positively to the team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the company culture, development programs, or specific plant-related challenges they face. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
