At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for customers.
- Company: Join Dobbies, a leading garden centre retailer with a rich history.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Thriving culture with opportunities for personal and professional growth.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Customer service experience and a positive, hardworking attitude.
The predicted salary is between 20000 - 25000 € per year.
Our Baristas play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service – an ideal opportunity to gain more skills and experience
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile
- Experience within a customer facing role and have a passion for working within hospitality
- You work well within a team, build relationships and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you
- You are eager to learn new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Barista in Edinburgh employer: Dobbies Garden Centres Ltd
At Dobbies, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. Our Baristas enjoy generous benefits including uncapped discounts, access to financial wellbeing support, and opportunities for personal development through our Dobbies Academy. With a commitment to celebrating success and fostering a diverse environment, we empower our employees to thrive in a fast-paced setting while delivering memorable experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team.
✨Tip Number 2
Practice your customer service skills! Since being a Barista is all about delivering great experiences, think of examples from your past roles where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable for your interview. It shows you care about the role and are ready to represent the Dobbies brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Barista in Edinburgh
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how much you love making people smile and creating a great experience for them!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality or customer-facing roles. We’re looking for those who can connect with our values and show us why you’d be a great fit for the team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff – just show us what you’ve got!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different types of coffee, brewing methods, and how to cater to various dietary requirements. This will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you resolved issues or went above and beyond for a customer. This will demonstrate your ability to thrive in a busy, fast-paced environment.
✨Teamwork is Key
Be ready to discuss how you work within a team. Share stories that highlight your ability to build relationships and celebrate successes with colleagues. This aligns perfectly with the company’s values of being one team and getting better every day.
✨Dress to Impress
Make sure you arrive well-presented and on time. First impressions matter, especially in hospitality. A neat appearance shows that you take the role seriously and are ready to represent the brand positively.
