Retail Ops Leader: Drive Growth & Customer Experience in Dundee
Retail Ops Leader: Drive Growth & Customer Experience

Retail Ops Leader: Drive Growth & Customer Experience in Dundee

Dundee Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
D

At a Glance

  • Tasks: Lead a passionate team to enhance store operations and customer experience.
  • Company: A top garden centre retailer focused on growth and customer satisfaction.
  • Benefits: Generous discounts, financial wellbeing support, and personal development opportunities.
  • Why this job: Join a dynamic team and make a real impact in retail operations.
  • Qualifications: Strong retail management experience and excellent coaching skills.
  • Other info: Exciting career growth potential in a vibrant environment.

The predicted salary is between 36000 - 60000 Β£ per year.

A leading garden centre retailer is looking for an Operations Manager in Dundee to oversee store operations, maximizing profitability and delivering an exceptional customer experience.

Responsibilities include:

  • Leading a passionate team
  • Enforcing health & safety standards
  • Managing stock effectively

We seek candidates with strong retail management experience and excellent coaching skills. The role comes with generous benefits including discounts, support for financial wellbeing, and a commitment to personal development.

Retail Ops Leader: Drive Growth & Customer Experience in Dundee employer: Dobbies Garden Centres Ltd

As a leading garden centre retailer, we pride ourselves on fostering a vibrant work culture in Dundee that prioritises employee growth and wellbeing. Our commitment to personal development, coupled with generous benefits such as discounts and financial wellbeing support, makes us an excellent employer for those passionate about retail management and customer experience.
D

Contact Detail:

Dobbies Garden Centres Ltd Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Ops Leader: Drive Growth & Customer Experience in Dundee

✨Tip Number 1

Network like a pro! Reach out to your connections in the retail industry, especially those who have experience in operations. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Knowing what makes them tick will help you tailor your answers and show that you're the perfect fit for their team.

✨Tip Number 3

Showcase your coaching skills during interviews. Share specific examples of how you've developed team members in the past. This will highlight your leadership abilities and align with their focus on exceptional customer experience.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Retail Ops Leader: Drive Growth & Customer Experience in Dundee

Retail Management Experience
Team Leadership
Customer Experience Management
Health & Safety Standards Enforcement
Stock Management
Coaching Skills
Profitability Maximisation
Communication Skills
Problem-Solving Skills
Adaptability
Financial Wellbeing Support

Some tips for your application 🫑

Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how your experience aligns with our mission to deliver an exceptional customer experience. Share specific examples of how you've driven growth in previous roles.

Highlight Your Leadership Skills: As a Retail Ops Leader, you'll be leading a passionate team. Make sure to emphasise your coaching and management skills in your application. We love to see how you've motivated teams and improved performance in the past!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you the perfect fit for this role. Remember, we’re looking for someone who can manage operations effectively!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Dobbies Garden Centres Ltd

✨Know Your Retail Ops Inside Out

Before the interview, brush up on your knowledge of retail operations, especially in a garden centre context. Understand the key metrics that drive profitability and customer satisfaction, as this will show your potential employer that you’re serious about the role.

✨Showcase Your Leadership Skills

Be ready to discuss your experience in leading teams. Prepare specific examples where you’ve successfully coached team members or improved team performance. This will demonstrate your ability to inspire and manage a passionate team effectively.

✨Health & Safety Matters

Familiarise yourself with health and safety standards relevant to retail operations. Be prepared to discuss how you’ve enforced these standards in previous roles, as this is crucial for maintaining a safe shopping environment.

✨Emphasise Customer Experience

Think of ways you’ve enhanced customer experience in past positions. Whether it’s through innovative stock management or exceptional service, having concrete examples will help you stand out as someone who prioritises the customer journey.

Retail Ops Leader: Drive Growth & Customer Experience in Dundee
Dobbies Garden Centres Ltd
Location: Dundee

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

D
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>