At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant restaurant environment.
- Company: Join Dobbies, a leading garden centre retailer with a rich history and a passion for gardens.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Thriving culture with opportunities for personal development and career growth.
- Why this job: Gain valuable experience in hospitality while working in a fun, fast-paced team.
- Qualifications: Passion for customer service and teamwork; previous experience in hospitality is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Our Restaurant Customer Advisors play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store.
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of your store.
- You will also work on the shop floor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service – an ideal opportunity to gain more skills and experience.
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile.
- Experience within a customer facing role and have a passion for working within hospitality.
- You work well within a team, build relationships and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can-do and hardworking attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
- Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Restaurant Customer Advisor in Clifton employer: Dobbies Garden Centres Ltd
At Dobbies, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and customer satisfaction are at the heart of everything we do. Our Restaurant Customer Advisors enjoy generous benefits, including uncapped discounts, access to financial wellbeing support, and opportunities for personal development through our Dobbies Academy. With a commitment to celebrating success and fostering a diverse environment, we empower our employees to thrive in a fast-paced setting while making meaningful connections with our customers.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Customer Advisor in Clifton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Restaurant Customer Advisor. Role-play with a friend or family member to get comfortable with handling queries and promoting products.
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. First impressions count, and showing that you care about your appearance reflects your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Restaurant Customer Advisor in Clifton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for customer service shine through! We want to see how much you love helping people and creating great experiences. Share any relevant stories that highlight your enthusiasm for hospitality.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your experience in customer-facing roles and how you've contributed to team success. We appreciate when candidates take the time to connect their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Dobbies. We can’t wait to hear from you!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Stuff
Familiarise yourself with the menu and any special dietary options. Being able to confidently discuss food hygiene and allergies will show that you’re prepared and knowledgeable, which is key for a Restaurant Customer Advisor.
✨Show Your Passion
Demonstrate your enthusiasm for customer service and hospitality during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what they’re looking for.
✨Team Player Vibes
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal, as teamwork is essential in a busy restaurant environment.
✨Bring Your A-Game
Arrive on time, dressed smartly, and with a positive attitude. First impressions matter, so showing up ready to impress will set the tone for the rest of the interview.
