At a Glance
- Tasks: Lead a vibrant restaurant team to deliver exceptional customer experiences and tasty food.
- Company: Join a passionate and diverse team at a leading garden centre.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Be part of a thriving culture focused on teamwork and continuous improvement.
- Why this job: Make a real impact in a fast-paced environment while developing your hospitality skills.
- Qualifications: Experience in restaurant management and a passion for delivering great customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards and smashing commercial targets.
Responsibilities
- Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
- Lead an engaged team, focused on delivering a great customer experience and making it work for our customer.
- Ensure strict compliance with health and safety regulations at all times.
- Effective stock management controls, to ensure wastage is minimised and the kitchen has everything it needs to deliver to our customers.
- Support the delivery of in store events, including seasonal highlights such as Breakfast with Santa, and regular fixtures such as Afternoon Teas.
- Communicate effectively with our central support teams to maintain smooth operations and feedback to improve our business.
- Work as part of the overall Garden Centre Management team to deliver a safe working environment, commercially successful store and a great place to work for our colleagues.
Who we are looking for
- You’ll bring a passion for hospitality with proven experience of restaurant management.
- Commercial awareness and understanding of budgets, profitability from driving sales and improved ways of working.
- A proven ability to manage stock controls and strict adherence to health & safety regulations.
- Ability to identify training needs. You'll be effectively coaching and training all levels ensuring our teams are delivering a first-class customer experience and safe centre environment.
- Adaptability. You'll act quickly and enthusiastically to changing priorities, workload and new regulations or requirements.
- Positivity managing change, you'll lead the team through each season with care and motivation to deliver the best.
- Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
Restaurant Manager in Carluke employer: Dobbies Garden Centres Ltd
At Dobbies, we pride ourselves on being an exceptional employer, offering our Restaurant Managers a vibrant work culture where passion for hospitality meets professional growth. With generous benefits such as uncapped discounts, access to financial wellbeing support, and continuous development through the Dobbies Academy, we empower our team to thrive in a fast-paced environment while delivering outstanding customer experiences. Join us in a role that not only values your contributions but also fosters a sense of community and teamwork, making every day rewarding.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in Carluke
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your experience in restaurant management and how you can lead a team to deliver that exceptional customer experience.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly and arrive early. Show enthusiasm for the role and be ready to discuss how you can smash those commercial targets and maintain high operational standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Restaurant Manager in Carluke
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the restaurant industry shine through! Share specific experiences that highlight your enthusiasm and how you've created memorable customer experiences in the past.
Be Clear About Your Management Style:We want to know how you lead a team! Describe your approach to managing both front of house and kitchen staff, and give examples of how you've motivated your team to deliver exceptional service.
Highlight Your Commercial Awareness:Make sure to mention your understanding of budgets and profitability. We’re keen to see how you've driven sales and managed stock controls effectively in previous roles, so don’t hold back on those details!
Tailor Your Application to Us:Take a moment to research our values and culture. Tailor your application to reflect how you embody these values and why you’d be a great fit for our team. And remember, apply through our website for the best chance!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Stuff
Make sure you’re well-versed in the restaurant's menu and operations. Familiarise yourself with their values and recent events. This shows your genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate staff, manage conflicts, and ensure a great customer experience. They’ll want to see that you can inspire others!
✨Be Ready for Scenario Questions
Expect questions about handling difficult situations, like managing stock shortages or dealing with unhappy customers. Think through your responses ahead of time, using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Passion for Hospitality
Let your enthusiasm for the industry shine through! Share stories that reflect your love for customer service and how you’ve gone above and beyond to create memorable experiences for guests.
