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For Companies At a Glance
- Tasks: Assist customers, manage deliveries, and maintain a tidy warehouse environment.
- Company: Join Dobbies, a leading garden centre retailer with a rich history.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Why this job: Gain valuable skills in a fast-paced environment while delivering excellent customer service.
- Qualifications: Retail experience and a passion for teamwork; forklift license is a plus.
- Other info: Be part of a thriving culture that celebrates success and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Our Warehouse Assistants play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty and maintaining high warehouse standards.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store
- Supporting the warehouse team by booking in and receiving deliveries, whilst maintaining warehouse standards
- Ensuring all store equipment is well looked after
- Working with your team to maintain the cleanliness and upkeep of your store
- You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to care deliveries, restaurant service - an ideal opportunity to gain more skills and experience
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile
- You’ll bring operations expertise with experience in retail and an understanding of stock processes and systems - a relevant forklift truck license would be ideal
- You work well within a team, build relationships, and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hard working attitude along with you
- You are eager to learning new skills and gain new experiences
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times - we’re one team, getting better everyday. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in our Garden Centre and 10% off in our food halls
- Access to Stream - support your financial wellbeing, with the ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy - continue your development with our eLearning platform and development programmes
- Thriving culture; the Dobbies team are passionate diverse and committed to making it work for our customers
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Warehouse Assistant in Bury St Edmunds employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Assistant in Bury St Edmunds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand our values and what makes us tick. This will help you connect with the team and show that you're genuinely interested in being part of our family.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with customers, think of examples from your past experiences where you've gone above and beyond. We love a good story about how you made someone's day better!
✨Tip Number 3
Show off your teamwork spirit! During interviews, highlight times when you've worked well with others. We’re all about collaboration here at Dobbies, so let us know how you can contribute to our awesome team dynamic.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, it shows you’re serious about joining the Dobbies team. So, get your application in and let’s make it work together!
We think you need these skills to ace Warehouse Assistant in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for delivering great customer experiences shine through. We love seeing candidates who genuinely care about making customers smile!
Highlight Relevant Experience: Make sure to mention any previous experience in retail or warehouse settings. If you've got a forklift truck licence, definitely include that too! We want to see how your skills can contribute to our team.
Be Yourself: Don’t be afraid to show your personality in your application. We’re looking for team players who can have fun while working hard, so let us know what makes you unique!
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with Dobbies!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know the Company
Before your interview, take some time to research Dobbies. Understand their history, values, and what makes them unique in the garden centre retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since the role involves delivering great customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle transactions smoothly and maintain a positive attitude, even in busy situations.
✨Demonstrate Team Spirit
Dobbies values teamwork, so be ready to discuss how you’ve successfully worked with others in previous roles. Share specific instances where you collaborated with colleagues to achieve a common goal or improve the customer experience.
✨Prepare for Practical Questions
Expect questions related to warehouse operations and stock processes. Brush up on your knowledge of these areas, and if you have a forklift truck license, make sure to mention it! Being prepared for practical scenarios will show that you’re ready to hit the ground running.
