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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a welcoming atmosphere for customers.
- Company: Join Dobbies, a leading garden centre with a rich history and vibrant culture.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Great opportunities for personal growth and skill development in a fun environment.
- Why this job: Be part of a passionate team and make customers smile every day.
- Qualifications: Customer service experience and a love for hospitality are essential.
The predicted salary is between 10 - 12 £ per hour.
Our Baristas play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store.
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of your store.
- You will also work on the shop floor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service – an ideal opportunity to gain more skills and experience.
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile.
- Experience within a customer facing role and have a passion for working within hospitality.
- You work well within a team, build relationships and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can-do and hardworking attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
- Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Barista employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team.
✨Tip Number 2
Practice your customer service skills! Since being a Barista is all about delivering great experiences, think of examples from your past roles where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you show up looking sharp and well-presented. It shows you care about the role and are ready to represent Dobbies with a smile.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you figure out if Dobbies is the right fit for you too.
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering a great customer experience! Mention any previous roles where you’ve made customers smile or gone the extra mile. We love to hear about your passion for hospitality!
Tailor Your Application: Make sure to customise your application to highlight how your skills match our Barista role. Use keywords from the job description, like teamwork and customer service, to show us you’re the perfect fit!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Share your experiences and what makes you unique – we value authenticity!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application lands right in our hands. We can’t wait to hear from you!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different types of coffee, brewing methods, and how to cater to various dietary requirements. This will show your passion for the role and help you connect with the interviewer.
✨Customer Service Scenarios
Prepare for potential customer service scenarios that may come up during the interview. Think about how you would handle difficult customers or promote the Dobbies Club membership. Practising these responses can help you demonstrate your problem-solving skills.
✨Teamwork Matters
Since teamwork is key in this role, be ready to share examples of how you've successfully worked in a team before. Highlight any experiences where you celebrated success together or helped each other out in a busy environment.
✨Dress to Impress
Make sure you show up well-presented and ready to impress. A neat appearance reflects your professionalism and respect for the opportunity. Plus, it sets a positive tone for the interview!