At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and tasty food.
- Company: Join Dobbies, a historic garden centre retailer with a vibrant culture.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Opportunities for personal development through Dobbies Academy and a supportive work environment.
- Why this job: Be part of a passionate team that celebrates success and makes customers smile.
- Qualifications: Experience in customer service and a passion for hospitality are essential.
The predicted salary is between 18900 - 23100 £ per year.
Our Restaurant Team Leaders play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygience and mentoring our Restaurant Customer Advisors whilst supporting the management team.
- Supporting and coaching other members of staff and deputising for management in their absence
- Giving great customer service by helping customers with various transactions across the restaurant
- Work alongside the team, ensuring staff efficiency, covering all stations effectively and ensuring a high level of service is being offered to our customers by all staff
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership
- Ensuring compliance and adherence to the Restaurant Operational procedures are kept, monitoring standards, and ensuring the team follow company guidelines
- Offering a helping hand with customer queries through high-quality product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of the restaurant
- Some keyholder responsibilities may be required
You'll have a passion for food and hospitality and for delivering a great customer experience, serving everyone with a smile - Experience within a customer facing role and a passion for hospitality, as well as supervisory experience
- Relevant food safety qualifications are an advantage but not essential
- You work well within a team, build relationships, and have fun, whilst celebrating success
- You show up to work on time, well presented and bring your can do and hardworking attitude along with you
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment
- Can demonstrate our values at all times - we're one team, getting better everyday.
We bring a smile.
We live and breathe gardens.
We make it work for our customers
Restaurant Team Leader Dobbies Atherstone Cross Lane Farm, Nuneaton Road, Mancetter, Atherstone, Warwickshire, CV9 1RF, At Dobbies, we're proud to have a history dating back to 1865.
We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK.
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls
- Access to Stream - support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice
- Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform
- Access to Dobbies Academy - continue your development with our e Learning platform and development programmes
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers
- #J-18808-Ljbffr
Restaurant Team LeaderDobbies in Atherstone employer: Dobbies Garden Centres Ltd
Dobbies Garden Centres Ltd is an excellent employer, offering a vibrant work culture in Greater London where creativity and teamwork thrive. With generous annual leave, uncapped discounts, and a strong focus on employee wellbeing and professional development, we empower our Kitchen Managers to lead with confidence and drive growth while delivering exceptional customer experiences.
Contact Details:
Dobbies Garden Centres Ltd Recruitment Team
