At a Glance
- Tasks: Enhance customer experiences, drive sales, and maintain store standards in a vibrant garden store.
- Company: Leading garden retailer in the UK with a focus on customer satisfaction.
- Benefits: Generous discounts, annual leave, and access to wellbeing resources.
- Why this job: Join a fast-paced environment where your passion for customer interaction shines.
- Qualifications: Passion for customer service and a team-oriented attitude.
- Other info: Great workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading garden retailer in the UK is seeking Retail Customer Advisors to enhance customer experiences in-store.
Responsibilities include:
- Providing excellent service
- Driving sales
- Maintaining store standards
The ideal candidates have a passion for customer interaction and a team-oriented attitude.
Benefits include:
- Generous discounts
- Annual leave
- Access to employee wellbeing resources
This makes it a great workplace for those who thrive in fast-paced environments.
Retail Customer Advocate — Garden Store in Ashford employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Advocate — Garden Store in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the garden retailer. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since the role is all about enhancing customer experiences, think of examples from your past where you've provided excellent service or resolved issues. We want to hear those stories during the interview!
✨Tip Number 3
Dress the part! When heading to the interview, wear something smart but comfortable. You want to look professional while also showing that you fit into the friendly, team-oriented vibe of the store.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Retail Customer Advocate — Garden Store in Ashford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love interacting with customers. Share any experiences that highlight your enthusiasm for providing excellent service, as this is key for the Retail Customer Advocate role.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the posting, like 'team-oriented' and 'enhancing customer experiences', to show that you’re a perfect fit for our garden store.
Highlight Relevant Experience: If you've worked in retail or have experience in fast-paced environments, be sure to mention it! We want to see how your background aligns with the responsibilities of driving sales and maintaining store standards.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products the garden store offers. Being able to discuss specific plants, tools, or gardening techniques will show your passion and knowledge, making you stand out as a candidate.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to enhance customer experiences, which is key for this role.
✨Emphasise Teamwork
Since the job requires a team-oriented attitude, be ready to discuss how you work well in a team. Share stories that highlight your collaboration skills and how you contribute to a positive team environment, especially in fast-paced settings.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's approach to customer service or how they support employee wellbeing. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.