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- Tasks: Provide expert plant advice and enhance customer experience in a vibrant garden centre.
- Company: Leading garden retailer with a passion for horticulture and customer service.
- Benefits: Generous discounts, support for financial wellbeing, and a thriving workplace culture.
- Why this job: Join a team that loves gardening and make a difference in customers' lives.
- Qualifications: Passion for gardening and excellent customer service skills.
- Other info: Great opportunity to grow your skills in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
A leading garden retailer, located in Northern Ireland, is seeking Horticulture Customer Advisors to enhance customer experience across stores. The role involves providing excellent plant advice, promoting membership benefits, and maintaining high department standards.
Candidates should have a passion for customer service and gardening, along with the ability to work effectively in a team.
Dobbies offers a thriving culture, generous discounts, and support for financial wellbeing.
Garden Center Customer Advisor: Grow Skills & Perks in Antrim employer: Dobbies Garden Centres Ltd
Contact Detail:
Dobbies Garden Centres Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Garden Center Customer Advisor: Grow Skills & Perks in Antrim
✨Tip Number 1
Get to know the company! Research Dobbies and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 2
Brush up on your plant knowledge! Be ready to share your favourite plants and gardening tips. This will not only showcase your passion but also demonstrate your expertise in horticulture, which is key for a Customer Advisor role.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Dobbies values excellent service, so be prepared to discuss how you can enhance the customer experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Garden Center Customer Advisor: Grow Skills & Perks in Antrim
Some tips for your application 🫡
Show Your Passion for Gardening: When writing your application, let your love for gardening shine through! Share any personal experiences or knowledge you have about plants and gardening. This will help us see your enthusiasm for the role and how you can connect with our customers.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience in your application. We want to know how you've gone above and beyond to help customers in the past. Use specific examples to show us how you can enhance the customer experience at our garden centre.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Garden Center Customer Advisor role. Mention how your skills align with the job description and why you’re excited about joining our team at Dobbies.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Dobbies Garden Centres Ltd
✨Know Your Plants
Brush up on your horticulture knowledge before the interview. Be ready to discuss different plant types, care tips, and common gardening issues. This will show your passion for gardening and help you stand out as a knowledgeable candidate.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you've gone above and beyond for a customer or resolved a tricky issue. This will demonstrate your commitment to enhancing the customer experience, which is key for this role.
✨Teamwork Matters
Since teamwork is essential in this position, be ready to share experiences where you've successfully collaborated with others. Highlight how you contribute to a positive team environment and support your colleagues, as this aligns with the thriving culture Dobbies promotes.
✨Show Enthusiasm for the Role
Express your excitement about the opportunity to work at Dobbies. Talk about what draws you to their garden centre and how you can contribute to their mission. A genuine passion for both customer service and gardening will resonate well with the interviewers.
