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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating a fantastic customer experience.
- Company: Join Dobbies, a leading garden centre with a rich history and vibrant culture.
- Benefits: Enjoy generous discounts, flexible holidays, and access to financial wellbeing support.
- Other info: Great opportunities for personal growth and celebrating team success.
- Why this job: Be part of a passionate team and develop your skills in a fun, fast-paced environment.
- Qualifications: Customer service experience and a positive attitude are essential.
The predicted salary is between 20000 - 25000 £ per year.
Our Baristas play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene and driving sales.
Responsibilities
- Giving great customer service by helping customers with various transactions across the store.
- Driving sales through customer interactions, whilst promoting the benefits of the Dobbies Club membership.
- Offering a helping hand with customer queries through great product knowledge as well as allergies and dietary requirements.
- Working with your team to maintain the cleanliness and upkeep of your store.
- You will also work on the shop floor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service – an ideal opportunity to gain more skills and experience.
Who we are looking for
- You have a passion for delivering a great customer experience, serving everyone with a smile.
- Experience within a customer-facing role and have a passion for working within hospitality.
- You work well within a team, build relationships and have fun, whilst celebrating success.
- You show up to work on time, well presented and bring your can-do and hardworking attitude along with you.
- You are eager to learn new skills and gain new experiences.
- You flourish in a busy, fast-paced environment.
- Can demonstrate our values at all times – we’re one team, getting better every day. We bring a smile. We live and breathe gardens. We make it work for our customers.
What we offer
- Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required.
- Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls.
- Access to Stream – support your financial wellbeing, with ability to access earnings ahead of payday, save for the future and financial advice.
- Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform.
- Access to Dobbies Academy – continue your development with our eLearning platform and development programmes.
- Thriving culture; the Dobbies team are passionate, diverse and committed to making it work for our customers.
About us
At Dobbies, we’re proud to have a history dating back to 1865. We were founded by James Dobbie and are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and we encourage our colleagues to be the best version of themselves, every day; to share their wins and celebrate success. Together, we make it work for our customers.
Barista in Edinburgh employer: Dobbies Edinburgh
Contact Detail:
Dobbies Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dobbies. Understand their values and what makes them tick. This way, you can show off your passion for gardens and customer service during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to help a customer or handle a tricky situation. Role-playing with a friend can help you feel more confident and ready to shine in your interview.
✨Tip Number 3
Dress to impress! Make sure you show up looking smart and well-presented. It’s all about making a great first impression, so put in that extra effort to look the part.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows you’re keen and professional, and it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Barista in Edinburgh
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for delivering a great customer experience! Mention any previous roles where you’ve made customers smile or gone the extra mile. We love to hear about your passion for hospitality!
Tailor Your Application: Make sure to customise your application to highlight how your skills match our job description. If you've got experience in a fast-paced environment or working as part of a team, shout about it! We want to know why you're the perfect fit for us.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read – it shows us you can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Dobbies Edinburgh
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different types of coffee, brewing methods, and how to cater to various dietary requirements. This will show your passion for the role and help you connect with the interviewer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about times when you went above and beyond to help a customer or resolved a tricky situation. This will demonstrate your ability to thrive in a busy environment.
✨Teamwork is Key
Be ready to discuss how you work within a team. Share stories that highlight your ability to collaborate, celebrate successes, and maintain a positive atmosphere. Dobbies values teamwork, so showing you can contribute to that will be a big plus.
✨Dress to Impress
Make sure you arrive well-presented and on time. First impressions matter, especially in a customer-facing role. Dressing smartly shows that you take the opportunity seriously and are ready to represent the brand positively.