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- Tasks: Supervise lounge operations and ensure top-notch service for passengers.
- Company: Join a leading airport lounge team at Heathrow Airport.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Be part of an exciting environment and enhance passenger experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Dynamic role with a focus on teamwork and customer satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required.
Additionally, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team.
- Managing the rostering for all catering staff (including kitchen staff)
- Managing time sheets/payroll management
- Ordering of food and drinks and sundries
Lounge Supervisor employer: Do & Co
Contact Detail:
Do & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Supervisor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Heathrow or in similar roles. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal meet-up, be ready to talk about your experience managing teams and ensuring top-notch service.
✨Tip Number 3
Be proactive! If you see a Lounge Supervisor role that catches your eye, don’t just wait for the application process. Reach out directly to the hiring manager or team to express your interest and ask questions.
✨Tip Number 4
Keep it local! Apply through our website for the best chance of landing that Lounge Supervisor gig. We love seeing applications from passionate candidates who are eager to join our team!
We think you need these skills to ace Lounge Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing excellent service and creating a welcoming atmosphere for passengers.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Lounge Supervisor role. Highlight your relevant experience in front-of-house operations and any management skills that align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to make your key achievements stand out – we love a good list!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Do & Co
✨Know the Lounge Inside Out
Before your interview, make sure you research the lounge's operations and services thoroughly. Familiarise yourself with the menu, the layout, and any recent changes or updates. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Lounge Supervisor, you'll be managing staff and ensuring smooth operations. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting your leadership skills will demonstrate that you're ready for the responsibilities of the role.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle busy periods, customer complaints, or staff scheduling issues. Practising these scenarios will help you articulate your problem-solving skills effectively.
✨Dress the Part
First impressions matter, especially in a customer-facing role like this one. Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects the standards expected in the lounge environment.
