Lounge Housekeeping Supervisor
Lounge Housekeeping Supervisor

Lounge Housekeeping Supervisor

Hounslow Full-Time 30000 - 42000 Β£ / year (est.) No home office possible
Go Premium
D

At a Glance

  • Tasks: Lead a team to maintain cleanliness in our exclusive Heathrow Lounge.
  • Company: Join a luxury airline catering company known for elegance and exceptional service.
  • Benefits: Enjoy competitive pay, free meals, and career development opportunities.
  • Why this job: Be part of a dynamic team that values innovation and guest satisfaction.
  • Qualifications: Previous supervisory experience in housekeeping, preferably in hospitality or airports.
  • Other info: Flexible shifts available, including weekends and holidays.

The predicted salary is between 30000 - 42000 Β£ per year.

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

The Lounge Housekeeper Supervisor will oversee the cleanliness and maintenance of our exclusive Lounge at Heathrow Airport. The ideal candidate will be responsible for leading a team of housekeepers, ensuring the highest standards of cleanliness and hygiene are maintained to provide our guests with a welcoming and comfortable environment.

What will you be doing?

  • Supervise, train, and motivate a team of housekeepers, ensuring they perform their duties efficiently and adhere to company standards.
  • Establish and enforce cleaning protocols and standards to ensure that all areas of the lounge, including seating areas, restrooms, and dining areas, are kept clean and well-maintained.
  • Monitor and manage cleaning supplies and equipment, ensuring that the team is well-equipped to perform their duties. Order supplies as necessary.
  • Ensure a high level of guest satisfaction by responding promptly to guest inquiries and concerns regarding cleanliness and service.
  • Conduct regular inspections of the lounge to ensure compliance with cleanliness and hygiene standards, providing feedback and coaching to team members when necessary.
  • Create and manage staff schedules to ensure adequate coverage during peak times, while also considering employee availability and preferences.
  • Ensure that all cleaning practices comply with health and safety regulations, including proper handling and disposal of cleaning chemicals.
  • Maintain records of cleaning activities, staff performance, and supply inventory, and report to the Lounge Manager on a regular basis.
  • Work closely with other departments, such as food and beverage and front-of-house staff, to ensure a seamless guest experience.
  • Qualifications

  • Previous experience in a housekeeping or cleaning supervisory role, preferably in a hospitality or airport environment.
  • Expertise in training staff on cleaning procedures, safety protocols, and customer service standards to enhance team performance.
  • Proficient in managing cleaning supplies and equipment inventory, including ordering and tracking usage to ensure efficiency and cost-effectiveness.
  • Strong focus on guest satisfaction, with the ability to address complaints and feedback in a professional and timely manner.
  • Excellent attention to detail and a commitment to maintaining high standards of cleanliness.
  • Good communication skills, both verbal and written.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Knowledge of health and safety regulations related to cleaning and housekeeping.
  • Flexibility to work varied shifts, including weekends and holidays.
  • Additional Information

    We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Competitive salary
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
  • D

    Lounge Housekeeping Supervisor employer: Do & Co

    As a Lounge Housekeeping Supervisor at our prestigious luxury airline catering company located at Heathrow Airport, you will be part of a dynamic team that values excellence and innovation. We offer a supportive work culture with competitive salaries, on-site free meals, and extensive in-house training opportunities, ensuring that you can grow your skills and advance your career both nationally and internationally. Join us to make a meaningful impact in providing an exceptional guest experience in one of the most exciting environments in the hospitality industry.
    D

    Contact Detail:

    Do & Co Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Lounge Housekeeping Supervisor

    ✨Tip Number 1

    Familiarise yourself with the specific cleaning protocols and standards used in luxury environments. Understanding the nuances of maintaining high cleanliness standards will set you apart as a candidate who is ready to lead a team effectively.

    ✨Tip Number 2

    Highlight any previous experience in supervisory roles, especially in hospitality or airport settings. Be prepared to discuss how you motivated your team and ensured guest satisfaction in past positions during any interviews.

    ✨Tip Number 3

    Demonstrate your knowledge of health and safety regulations related to cleaning. Being able to articulate how you have implemented these practices in previous roles will show that you are serious about maintaining a safe environment for both staff and guests.

    ✨Tip Number 4

    Network with professionals in the hospitality industry, particularly those with experience in airport lounges. Building connections can provide valuable insights and potentially lead to referrals that could enhance your application.

    We think you need these skills to ace Lounge Housekeeping Supervisor

    Leadership Skills
    Training and Development
    Attention to Detail
    Cleaning Protocols Knowledge
    Inventory Management
    Guest Satisfaction Focus
    Communication Skills
    Health and Safety Regulations Knowledge
    Time Management
    Problem-Solving Skills
    Team Motivation
    Flexibility in Shift Work
    Record Keeping
    Collaboration with Other Departments

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or supervisory roles, particularly in hospitality or airport environments. Emphasise your leadership skills and any training you have provided to staff.

    Craft a Strong Cover Letter: Write a cover letter that showcases your passion for maintaining high cleanliness standards and guest satisfaction. Mention specific examples of how you've successfully managed teams and improved service quality in previous roles.

    Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as attention to detail, communication skills, and knowledge of health and safety regulations. Use concrete examples to demonstrate these skills.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

    How to prepare for a job interview at Do & Co

    ✨Showcase Your Leadership Skills

    As a Lounge Housekeeping Supervisor, you'll be leading a team. Be prepared to discuss your previous experience in supervising and training staff. Share specific examples of how you've motivated your team and improved their performance.

    ✨Emphasise Attention to Detail

    This role requires a keen eye for cleanliness and hygiene. During the interview, highlight your ability to maintain high standards and provide examples of how you've ensured compliance with cleaning protocols in past roles.

    ✨Demonstrate Guest Satisfaction Focus

    The company values guest satisfaction highly. Be ready to talk about how you've handled guest complaints or feedback in the past, and how you ensure a welcoming environment for all guests.

    ✨Familiarise Yourself with Health and Safety Regulations

    Understanding health and safety regulations is crucial for this position. Brush up on relevant regulations and be prepared to discuss how you've implemented safety protocols in your previous roles.

    Lounge Housekeeping Supervisor
    Do & Co
    Location: Hounslow
    Go Premium

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    D
    • Lounge Housekeeping Supervisor

      Hounslow
      Full-Time
      30000 - 42000 Β£ / year (est.)
    • D

      Do & Co

      100-200
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >