Central Dispatch Planner- Nights in London

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Overview

As a Central Dispatch Planner, you are responsible for the monitoring and reporting of any major changes from flight information to quantity of passengers. You will be the main point of contact between airlines and internal departments. Your main duties will include planning and coordinating to ensure the requirements are met with all departments such as Kitchen, Stores, and all areas of the Do & Co operation. You will also be preparing and printing labels and allocating information to all departments in the Do & Co operation. You will check and validate food safety compliance as well as ensure quality and quantity control as per production and menu specifications of flights. You will analyse and provide accurate and timely information to all areas in the Do & Co operation especially regarding any extra requirements. You will play a major part in supporting and engaging with the DO & CO family to deliver exceptional food safety standards and service, maintaining the high reputation of DO & CO with our partners.

Responsibilities

• Responsible for monitoring and reporting any major changes from flight information to quantity of passengers.
• Being the main point of contact between airlines and internal departments.
• Planning and coordinating to ensure requirements are met with all departments in the Do & Co operational areas.
• Maintaining, preparing, and printing labels and allocating information to all.
• Ensuring the quality and quantity control as per production and menu specifications of all flights.
• Checking and validating food safety compliance.
• Ensuring on-time dispatch and delivery of food assembly and production lines.
• Providing accurate and timely information to the Transport team regarding any extra requirements.
• Analysing flight data to assist in planning any increase/decrease in stock requirements.
• Ensuring the area of operation is a safe place to work and being a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies).
• Providing exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover.
• Taking responsibility for all your actions, supporting your team, and celebrating successes as a family.

Qualifications

• Passion for food and motivation to deliver exceptional service.
• A good understanding of Microsoft Excel.
• Able to interpret and present data in a clear and concise manner.
• Excellent organization and time management skills.
• Great communication skills, written and verbal English, and works well in a team.
• Flexible in the way you think, making decisions efficiently and handling change.
• Energy and drive to deliver results beyond expectations and have a problem-solving mentality.
• Understanding of how your department is performing overall, including financially, and being the expert in delivering practical actions for its improvement.
• Flexibility in regards to your work availability is essential, as the Production Kitchen operates 7 days a week, including evenings, weekends, and public holidays.

Benefits

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• Competitive Salary.
• On-site role.
• Night Shifts.
• Enjoy perks by referring your friends through our Refer a Friend Scheme.
• On-site Free Parking.
• Save money and time with On-site Free Meals.
• Expand your skills and knowledge through our in-house training opportunities.
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally.
• The opportunity to work with and represent one of the most innovative players in the global luxury gourmet entertainment market.

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.