At a Glance
- Tasks: Lead a dynamic team in luxury airline catering, ensuring top-notch service and quality.
- Company: Join a leading player in the luxury global gourmet entertainment market.
- Benefits: Competitive salary, free meals, training opportunities, and genuine career development.
- Other info: Be part of a supportive team culture that values new ideas and personal growth.
- Why this job: Make a real impact in a fast-paced environment while working with high-end cuisine.
- Qualifications: Leadership skills, passion for food, and experience in a fast-paced setting.
The predicted salary is between 38250 - 46750 £ per year.
Company Description
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated.
Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers.
We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Strategically and effectively managing the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback
- Ensuring a smooth and efficient workflow that aligns with the daily schedule and ensuring on time flight packing
- Ensuring the quality and the quantity of all packed goods are according to specification and requirements
- Cleaning and correct storing of all equipment to ensure distribution is accurate and in a timely manner- working closely with Dish Room department for even equipment flow
- Managing all work areas, maintaining housekeeping rules, and promoting best working practices
- Reacting quickly and efficiently to last minute flight, aircraft changes, specifications, and requirements
- Understanding of functional and departmental goals as well as overall DO & CO business strategy
- Being a role model and leading a team to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with DO & CO standards
- Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements at all times
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
- Building and maintaining relationships with Airline stores to manage flow of stock and internal ordering if required
- Providing reports on productivity and other performance indicators to management
- Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution
- Driving success by proactively managing team performance, provide development and succession planning opportunities
- Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring they are compliant and consistently applied
- Proactively taking steps to ensure own skills and knowledge continue to improve and are demonstrated in the operations
- Forward, strategic thinking leader always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (Ensure OTIF performance is maintained)
- Maintaining good working relationships with all DO & CO family members
- Taking responsibility for all your actions, support your team, and celebrate successes as a family
- Should be able to manager Equipment department and take decisions accordingly
Qualifications
- Confidence in leading a team, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality
- Passion for high-end cuisine, love for food and motivation to deliver exceptional service
- Well presented, professional individual with a can-do, positive attitude that indulges in team success
- The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies in order to gain optimal results
- Exceptional attention to detail and data driven with the ability to influence and educate
- Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
- You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
- Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands-on approach
- Previous experience in a similar role or experience within a fast-paced environment
- Proficient in excel with excellent working knowledge of reporting
- Financial awareness - good, strong numerical reasoning ability as precise and accurate reporting is required to Senior Management
- Fast-paced working environment
- Microsoft Office experience
- Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment.
- As a member of our team, you will have access to a range of benefits, including:
- Competitive salary
- Shift work required
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer.
All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
#docolondon
Dry Store - Shift Manager in Hounslow employer: DO & CO
At DO & CO London, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. As a Senior Accounts Payable Administrator, you will benefit from a clear growth path, collaborative culture, and the opportunity to contribute to process improvements in a fast-paced setting. Our commitment to excellence ensures that you will be part of a team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Dry Store - Shift Manager in Hounslow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DO & CO. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DO & CO
Don't be shy about reaching out to DO & CO directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Dry Store - Shift Manager in Hounslow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DO & CO and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DO & CO
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
