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- Tasks: Coordinate luxury airline catering operations, ensuring timely delivery and quality service.
- Company: Join DO & CO, a leader in luxury airline catering known for elegance and sophistication.
- Benefits: Enjoy free meals, training opportunities, and a supportive work environment with career growth.
- Why this job: Be part of a dynamic team that values innovation and excellence in customer service.
- Qualifications: Must have a valid UK driving license and strong organisational and communication skills.
- Other info: Flexible hours required; operations run 7 days a week, including holidays.
The predicted salary is between 30000 - 42000 £ per year.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airportwith maximum efficiency in accordance with customer requirements
- Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated
- Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes, SPML’s requests etc. Controlling the truck after offloading, matching amount of loaded and offloaded carts
- Ensuring final checking of correct packing, by sealing trolleys prior to leaving site
- Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts
- Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct
- Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated
- Providing reports on productivity and other performance indicators to management
- Driving success by proactively managing team performance, provide development and succession planning opportunities
Qualifications
- A valid full UK driving license is essential for this position, particularly for operating manual vehicles.
- Strong customer service skills, dedication to excellence, and strong work ethic.
- Strong organizational, analytical, and communication skills required.
- Excellent time management and attention to detail skills required.
- Strong problem solving skills and ability to handle multiple tasks.
- Confident working in a team
- Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays.
- Right to work in the UK
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- On-site role
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
#docolondon
Job Location
#J-18808-Ljbffr
Flight Coordinator employer: Do & Co
Contact Detail:
Do & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Coordinator
✨Tip Number 1
Familiarise yourself with the luxury airline catering industry. Understanding the nuances of high-end service and the specific needs of discerning passengers will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the aviation and catering sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at DO & CO.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock flight coordination plan. This could include managing pick-up times and delivery notes, showcasing your ability to handle multiple tasks efficiently.
✨Tip Number 4
Highlight your problem-solving abilities by preparing examples of how you've successfully managed challenges in previous roles. This will show your potential employer that you're proactive and capable of driving success.
We think you need these skills to ace Flight Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Flight Coordinator role. Emphasise your organisational, communication, and customer service skills, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the luxury airline catering industry. Mention specific experiences that demonstrate your ability to manage logistics, work under pressure, and ensure quality service.
Highlight Relevant Qualifications: Clearly state your qualifications, including your valid UK driving licence and any relevant certifications. If you have experience in food safety or health and safety regulations, be sure to mention it.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in previous roles. This will demonstrate your ability to handle multiple tasks and maintain high standards under pressure.
How to prepare for a job interview at Do & Co
✨Showcase Your Customer Service Skills
As a Flight Coordinator, you'll need to demonstrate strong customer service skills. Prepare examples of how you've gone above and beyond for customers in previous roles, as this will highlight your dedication to excellence.
✨Emphasise Your Organisational Abilities
This role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and ensure that all details are attended to, especially when it comes to coordinating deliveries and paperwork.
✨Demonstrate Problem-Solving Skills
You’ll face challenges in this position, so be prepared to share specific instances where you've successfully resolved issues. This will show your ability to think on your feet and find solutions under pressure.
✨Familiarise Yourself with SOPs and Safety Regulations
Understanding Standard Operating Procedures (SOPs) and safety regulations is crucial. Brush up on relevant guidelines and be ready to discuss how you would ensure compliance in your daily activities.