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- Tasks: Serve food and drinks, manage buffet, and ensure guest satisfaction in a luxury lounge.
- Company: Join a leading luxury airline catering company with a focus on quality and service.
- Benefits: Earn £13.00 per hour, enjoy free meals, and access in-house training opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your hospitality skills.
- Qualifications: 2 years of hospitality experience and excellent customer service skills required.
- Other info: Flexible hours with genuine career development opportunities, both nationally and internationally.
The predicted salary is between 13 - 16 £ per hour.
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- £13.00 per hour
- On-site role
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Making a note of our lounge guest food requests
- Serving of food and beverages to lounge guests
- Clearing and setting up of tables for dining purposes
- Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
- Polishing of cutlery, crockery, and glassware
- Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
- Attend to passenger queries and complaints
- Consult the supervisors and managers as and when required
- Liaise with the bar person and culinary team with regards to food and drinks orders
- Ensuring that all food and beverage related services are provided as per Qatar Airways standards (these will be provided during the service training provided by Qatar Airways management)
- Assisting the cleaning team in the lounge and back-of-house areas during non-passenger usage.
Qualifications:
- Minimum 2 years hospitality experience
- Excellent customer service skills
- Great Team player
- Attention to details and the ability to work fast under pressure
- Self-motivated attitude
- Confident working in a team
- Able to communicate effectively in English
- Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays.
- Right to work in the UK
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Lounge Host in Hounslow employer: DO & CO Airline Catering
Contact Detail:
DO & CO Airline Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lounge Host in Hounslow
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Make sure you look the part for the role of Lounge Host. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Lounge Host in Hounslow
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to customise your application for the Lounge Host role. Highlight your hospitality experience and customer service skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re considered for all the amazing benefits we offer.
How to prepare for a job interview at DO & CO Airline Catering
✨Know the Menu Inside Out
Familiarise yourself with the dishes and drinks offered in the lounge. Being able to describe the menu items, including allergens, will show your attention to detail and enhance your confidence during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or complaints, as this role requires a strong focus on guest satisfaction.
✨Demonstrate Team Spirit
Since this role involves working closely with others, be ready to discuss how you collaborate with team members. Share specific instances where you contributed to a positive team environment or helped resolve conflicts.
✨Flexibility is Key
Emphasise your availability and willingness to work varied shifts, including evenings and weekends. This shows that you understand the demands of the role and are committed to being a reliable team member.
