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- Tasks: Coordinate flight operations, manage deliveries, and ensure top-notch service at Heathrow Airport.
- Company: Join DO & CO, a leader in luxury airline catering with a global reputation.
- Benefits: Enjoy competitive pay, free meals, flexible shifts, and career growth opportunities.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to exceptional customer experiences.
- Qualifications: Must have a valid UK driving licence and strong customer service skills.
- Other info: Flexible hours include evenings and weekends; perfect for students seeking part-time work.
Ensure the delivery of exceptional DO & CO quality on time at Heathrow Airport with maximum efficiency, in accordance with customer requirements. Manage daily activities such as pick-up times, updating the flight coordinator log sheet, check sheets, and delivery notes. Prepare adequate handovers to crew by submitting all paperwork, briefing on menu changes, SPML requests, etc. Control the truck after offloading, ensuring the amount of loaded and offloaded carts match. Verify correct packing and seal trolleys prior to departure from the site. Collaborate with Transport and Dispatch to ensure smooth delivery of goods to aircraft. Represent DO & CO in daily communications with customers and work closely with aircraft crew to confirm correct delivery of goods. Adhere to SOPs, Critical Control Points, Health and Safety, Food Safety, and legal requirements. Establish systems to ensure product quality, resolve problems with solutions, and initiate continuous improvement. Provide productivity and performance reports to management. Manage team performance proactively, offering development and succession planning opportunities.
Qualifications
- Valid full UK driving license, especially for manual vehicles.
- Strong customer service skills, dedication to excellence, and a strong work ethic.
- Excellent organizational, analytical, and communication skills.
- Good time management and attention to detail.
- Problem-solving skills and ability to multitask.
- Teamwork confidence.
- Flexibility to work evenings, weekends, and public holidays, as operations run 7 days a week.
- Right to work in the UK.
Additional Information
- We offer a positive work environment with benefits including:
- Competitive salary
- Shift hours: 17:00 - 23:00
- Referral bonuses through our Refer a Friend Scheme
- Free on-site meals
- In-house training opportunities
- Career development at national and international levels
- Work with a leading player in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Flight Coordinator - Part Time employer: DO & CO Airline Catering
Contact Detail:
DO & CO Airline Catering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Coordinator - Part Time
✨Tip Number 1
Familiarise yourself with the operations at Heathrow Airport, especially those related to catering and logistics. Understanding the airport's layout and procedures can give you an edge during interviews and show your commitment to the role.
✨Tip Number 2
Highlight any previous experience in customer service or logistics roles when networking. Connect with current or former employees of DO & CO on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've handled challenging situations in past jobs. This will be crucial in showcasing your ability to manage daily activities effectively.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing that you're adaptable and willing to meet these demands can set you apart from other candidates.
We think you need these skills to ace Flight Coordinator - Part Time
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Flight Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant skills, experiences, and qualifications. Emphasise your customer service skills, organisational abilities, and any experience in logistics or catering.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Flight Coordinator position at DO & CO.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at DO & CO Airline Catering
✨Showcase Your Customer Service Skills
As a Flight Coordinator, you'll need to demonstrate strong customer service skills. Prepare examples from your past experiences where you successfully handled customer interactions or resolved issues, highlighting your dedication to excellence.
✨Emphasise Organisational Abilities
This role requires excellent organisational skills. Be ready to discuss how you manage multiple tasks and ensure timely delivery of services. Consider sharing specific strategies or tools you use to stay organised.
✨Demonstrate Problem-Solving Skills
Problem-solving is key in this position. Think of scenarios where you've had to troubleshoot or find solutions under pressure. Be prepared to explain your thought process and the outcomes of your actions.
✨Highlight Teamwork Experience
Collaboration is essential for a Flight Coordinator. Share examples of how you've worked effectively within a team, especially in high-pressure situations. This will show your ability to contribute positively to the team dynamic.
