At a Glance
- Tasks: Lead a dynamic team in luxury airline catering, ensuring top-notch service and quality.
- Company: Join DO & CO, a leader in gourmet entertainment with a focus on innovation.
- Benefits: Competitive salary, free meals, on-site parking, and career development opportunities.
- Other info: Enjoy a collaborative culture and the chance to grow both nationally and internationally.
- Why this job: Make a real impact in a fast-paced environment while working with high-end cuisine.
- Qualifications: Experience in leadership and fresh food sectors, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one‑of‑a‑kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first‑class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Strategically and effectively managing the team, ensuring that they are being developed, have direction, and are provided with meaningful feedback.
- You will be responsible for the full day‑to‑day operation of the tray set‑up department and liaising with departments to achieve daily targets (e.g. Kitchen, Pastry, Assembly, Stores, Planning etc.).
- Adapting to the tight schedule, fast pace and constant changing requirements but continue to deliver results as per customer specifications and schedules.
- Understanding of functional and departmental goals as well as overall DO & CO business strategy.
- Being a role model and leading a team to ensure the exceptional DO & CO quality is delivered on time with maximum efficiency in accordance with correct menu specifications as displayed on all workstations.
- Ensuring operations adhere to all SOP’s and all relevant Critical Control Points, Health and Safety, Food safety and all legal requirements.
- Ensuring compliance to unannounced audits.
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated.
- Providing reports on productivity and other performance indicators to management.
- Building and maintaining excellent working relationships with all section managers, ensuring the provision of a positive and professional service that elevates the DO & CO reputation and any highlighted problems have an implemented solution.
- Driving success by proactively managing team performance, providing development and succession planning opportunities.
- Ensuring the effective development, implementation and evaluation of policies and procedures, ensuring their consistent and compliant application.
- Proactively taking steps to ensure own skills and knowledge continue to improve in all aspects including technical and leadership.
- Accountable for the training of the staff for the shift and for records of re‑trainings.
- Report to senior management on any staff that do not comply with the department standard operation procedures.
- Forward, strategic thinking leader always looking to exceed targets and expectations of the unit whilst maintaining the collectiveness of the team and culture of DO & CO (Ensure OTIF performance is maintained).
- Maintaining good working relationships with all DO & CO family members.
- Managing labour with allocated budget as well as precise and accurate reporting to Senior Management.
- Taking responsibility for all your actions, supporting your team, and celebrating successes as a family.
Qualifications
- Confidence in leading a team, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem‑solving mentality.
- Passion for high‑end cuisine, love for food and motivation to deliver exceptional service.
- Well presented, professional individual with a can‑do, positive attitude that indulges in team success.
- The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies in order to gain optimal results.
- Meticulous attention to detail and data driven with the ability to influence and educate.
- Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best.
- You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed.
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family.
- Have a great understanding and working knowledge of the whole unit and be the expert in delivering practical actions for its improvement by taking a hands‑on approach.
- Previous experience in a similar role or experience within a fresh food industry related sector.
- Highly proficient in Excel with excellent working knowledge of reporting.
- Financial awareness - good, strong numerical reasoning ability as precise and accurate reporting is required to Senior Management.
Additional Information
- Competitive Salary.
- Enjoy perks by referring your friends through our Refer a Friend Scheme.
- On‑Site Free Parking.
- Save money and time with On‑Site Free Meals.
- Expand your skills and knowledge through our in‑house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally.
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Shift Manager - Tray Set employer: DO & CO AG
At DO & CO, we pride ourselves on being an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. Our commitment to employee growth is evident through our in-house training opportunities and genuine career development paths, both nationally and internationally. With competitive salaries, on-site perks like free meals and parking, and a culture that celebrates teamwork and success, we ensure that every team member feels valued and empowered to make a meaningful impact in the luxury airline catering industry.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager - Tray Set
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DO & CO AG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DO & CO AG
Don't be shy about reaching out to DO & CO AG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Manager - Tray Set
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DO & CO AG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DO & CO AG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
