Quality Assurance Manager
Quality Assurance Manager

Quality Assurance Manager

Hounslow Full-Time 49000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team of Quality Auditors to ensure top-notch food safety standards.
  • Company: DO & CO AG is a luxury airline catering company known for exceptional quality and service.
  • Benefits: Enjoy competitive salary, free meals, in-house training, and genuine career development opportunities.
  • Why this job: Join a dynamic team where your ideas matter and you can make a real impact.
  • Qualifications: Passion for high-end cuisine, HACCP certification, and strong leadership skills required.
  • Other info: This role offers a chance to work in a supportive environment with a focus on team success.

The predicted salary is between 49000 - 70000 £ per year.

5 days ago Be among the first 25 applicants

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People and Talent Specialist at Staycity Group

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

  • Effectively managing and motivating the UK based Quality Auditors for all DO & CO Units in the UK, ensuring that they are being developed, have direction, and are provided with meaningful feedback
  • Implementing legal requirements of Food Safety, as well as constantly improving the HACCP System and food safety procedures based on the Codex Alimentarius
  • Ensuring compliance with HALAL requirements and preparing the annual certification
  • Completing Supplier Audits liaising with the Purchasing Manager to ensure the raw materials comply with exceptionally high DO & CO standards. All ingredients should have an internal specification
  • Managing and planning scheduled audits, like Hygiene Audits, Glass and Foreign Body Audits, GMP and HACCP Audits
  • Liaising with external bodies like EHO and FSA to ensure the production is updated when the legislations are amended. You will strive to achieve the annual third party certification in accordance to FSSC 22000 Standard
  • Building partnerships with customers.
  • Identifying and investigating non-compliance and act as appropriate
  • Establishing processes to ensure all specifications and recipes are up to date
  • Forward, strategic thinking leader always looking to exceed targets and expectations whilst maintaining the collectiveness of the team and culture of DO & CO
  • Maintaining good working relationships with all DO & CO family members as well as our partners, vendors, and other stakeholders
  • Completing quality assessment reports, following through, and acting as necessary
  • Working closely with the Executive teams and Operations Manager to ensure safe products
  • Responsible for approval of current and new supplier data analysis and statistical interpretation
  • Maintaining accurate and up to date documentation. All procedures are subject to document control including issue date and number
  • Investigating complaints. You will record all complaints and oversee the investigations providing feedback to our partners, suppliers, and Senior Management
  • Precise and accurate reporting to the Executive Team and Head Office
  • Taking responsibility for all your actions, supporting your team, and celebrating successes as a family

Qualifications

  • Role model ability, leading a team, ready to roll up your sleeves and do what is needed to provide the best service with a problem-solving mentality
  • Passion for high-end cuisine, love for food and motivation to deliver exceptional service
  • Well presented, professional individual with a can-do, positive attitude that indulges in team success
  • The ability to be a positive change champion for DO & CO, identifying key impact areas and priorities and supporting change programmes and strategies
  • Meticulous attention to detail and data driven with the ability to influence different departments to suggest, implement and track DO & CO standards
  • Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best
  • You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the team well informed
  • Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
  • Have a great understanding and working knowledge of your department and be the expert in delivering practical actions for its improvement by taking a hands-on approach
  • HACCP & Food Hygiene Certification
  • BSc Food Science or previous experience in a similar role
  • Highly proficient in Microsoft Office package with excellent working knowledge of reporting and managing data
  • Understanding of Health and Safety principles.
  • Understanding of Sustainability requirements

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

  • Competitive Salary
  • Enjoy perks by referring your friends through our Refer a Friend Scheme
  • Save money and time with On-Site Free Meals
  • Expand your skills and knowledge through our in-house training opportunities.
  • A business where you can have a real impact, we’re not afraid of new ideas!
  • Genuine career development opportunities, both nationally and internationally
  • The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Production

  • Industries

    Food and Beverage Manufacturing

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Contact Detail:

DO & CO AG Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Quality Assurance Manager

Tip Number 1

Familiarise yourself with the HACCP system and food safety regulations, as these are crucial for the Quality Assurance Manager role. Understanding the Codex Alimentarius will give you an edge in discussions during interviews.

Tip Number 2

Network with professionals in the food safety and quality assurance sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals for the position at DO & CO.

Tip Number 3

Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and develop others will resonate well with the hiring team.

Tip Number 4

Research DO & CO's values and culture to align your approach during interviews. Showing that you understand their commitment to quality and teamwork will help you stand out as a candidate who fits well within their family-oriented environment.

We think you need these skills to ace Quality Assurance Manager

Leadership Skills
Food Safety Regulations Knowledge
HACCP System Implementation
Supplier Auditing
Quality Assurance Standards
Attention to Detail
Data Analysis and Statistical Interpretation
Communication Skills
Problem-Solving Skills
Relationship Management
Documentation Control
Complaint Investigation
Project Management
Flexibility and Adaptability
Microsoft Office Proficiency

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in quality assurance, food safety, and team management. Use specific examples that demonstrate your ability to lead and motivate teams, as well as your knowledge of HACCP and food hygiene.

Craft a Compelling Cover Letter: In your cover letter, express your passion for high-end cuisine and your commitment to maintaining exceptional quality standards. Mention how your skills align with the responsibilities outlined in the job description, such as managing audits and liaising with external bodies.

Showcase Your Achievements: Include quantifiable achievements in your application, such as successful audits you've led or improvements you've implemented in food safety procedures. This will help demonstrate your impact in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Quality Assurance Manager role.

How to prepare for a job interview at DO & CO AG

Showcase Your Leadership Skills

As a Quality Assurance Manager, you'll be leading a team of auditors. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.

Demonstrate Your Knowledge of Food Safety Standards

Familiarise yourself with HACCP, HALAL requirements, and the Codex Alimentarius. Be ready to explain how you have implemented these standards in previous roles and how you plan to ensure compliance at DO & CO.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities. Think of specific instances where you've identified non-compliance or improved processes, and be ready to discuss the outcomes.

Emphasise Your Communication Skills

Effective communication is key in this role. Prepare to discuss how you keep your team informed and how you liaise with external bodies. Highlight any experience you have in reporting to senior management.

Quality Assurance Manager
DO & CO AG
Location: Hounslow

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