At a Glance
- Tasks: Serve food and beverages, maintain the buffet, and assist guests in a luxury lounge.
- Company: Join a leading luxury airline catering company known for exceptional service.
- Benefits: Earn £13.00 per hour, enjoy free meals, and access in-house training.
- Other info: Flexible hours with opportunities to work nationally and internationally.
- Why this job: Be part of a dynamic team that values your ideas and offers real career growth.
- Qualifications: 2 years in hospitality, excellent customer service, and a team player attitude.
The predicted salary is between 13 - 16 £ per hour.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Making a note of our lounge guest food requests
- Serving of food and beverages to lounge guests
- Clearing and setting up of tables for dining purposes
- Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
- Polishing of cutlery, crockery, and glassware
- Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
- Attend to passenger queries and complaints
- Consult the supervisors and managers as and when required
- Liaise with the bar person and culinary team with regards to food and drinks orders
- Ensuring that all food and beverage related services are provided as per Qatar Airways standards
- Assisting the cleaning team in the lounge and back‑of‑house areas during non‑passenger usage
Qualifications
- Minimum 2 years hospitality experience
- Excellent customer service skills
- Great Team player
- Attention to details and the ability to work fast under pressure
- Self‑motivated attitude
- Confident working in a team
- Able to communicate effectively in English
- Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays
- Right to work in the UK
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- £13.00 per hour
- On‑site role
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On‑Site Free Meals
- Expand your skills and knowledge through our in‑house training opportunities
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Lounge Host employer: DO & CO AG
DO & CO AG is an exceptional employer, offering a vibrant work culture that prioritises creativity and teamwork in the heart of Greater London. As a Lead Pastry Artist, you will not only enjoy competitive salaries but also benefit from extensive training opportunities that foster personal and professional growth, all while contributing to a luxurious airline catering experience that delights passengers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host
✨Tip Number 1
Get to know the company! Research DO&CO and their values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely interested in what they do and how you can contribute to their luxury airline catering experience.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you’ve gone above and beyond for a guest. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, especially in a luxury setting. Make sure you look polished and professional when you arrive for your interview. It shows you understand the standards expected in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Lounge Host
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! We want to see how your experience aligns with our commitment to exceptional service and creating memorable experiences for our guests.
Tailor Your Application:Make sure to customise your CV and cover letter for the Lounge Host position. Highlight relevant skills and experiences that match the job description, like your customer service skills and ability to work under pressure. We appreciate when applicants take the time to connect their background to what we do!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows you’re serious about joining our team and ready to take the next step in your career with us.
How to prepare for a job interview at DO & CO AG
✨Know the Menu Inside Out
Familiarise yourself with the dishes on the buffet and a la carte menu. Be prepared to explain the ingredients and allergens, as this will show your attention to detail and commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you’ve gone above and beyond for guests. Highlighting your ability to handle queries and complaints effectively will demonstrate that you’re the perfect fit for a role focused on luxury service.
✨Teamwork is Key
Be ready to discuss how you work within a team, especially in high-pressure situations. Mention any experiences where you collaborated with kitchen staff or other team members to ensure smooth service, as this aligns with the collaborative nature of the role.
✨Flexibility and Availability
Since the lounge operates seven days a week, be honest about your availability. Show that you’re willing to adapt your schedule to meet the needs of the team, which is crucial for maintaining high standards of service.
