Lounge Host

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Job Description

• Making a note of our lounge guest food requests
• Serving of food and beverages to lounge guests
• Clearing and setting up of tables for dining purposes
• Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
• Polishing of cutlery, crockery, and glassware
• Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
• Attend to passenger queries and complaints
• Consult the supervisors and managers as and when required
• Liaise with the bar person and culinary team with regards to food and drinks orders
• Ensuring that all food and beverage related services are provided as per Qatar Airways standards (these will be provided during the service training provided by Qatar Airways management)
• Assisting the cleaning team in the lounge and back‑of‑house areas during non‑passenger usage

Qualifications

• Minimum 2 years hospitality experience
• Excellent customer service skills
• Great Team player
• Attention to details and the ability to work fast under pressure
• Self‑motivated attitude
• Confident working in a team
• Able to communicate effectively in English
• Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays
• Right to work in the UK

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

• £13.00 per hour
• On‑site role
• Enjoy perks by referring your friends through our Refer a Friend Scheme
• Save money and time with On‑Site Free Meals
• Expand your skills and knowledge through our in‑house training opportunities
• A business where you can have a real impact, we’re not afraid of new ideas!
• Genuine career development opportunities, both nationally and internationally
• The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status