At a Glance
- Tasks: Serve food and drinks, manage buffet, and ensure top-notch guest experience.
- Company: Join a leading luxury airline catering team known for elegance and sophistication.
- Benefits: Earn £13.00 per hour, enjoy free meals, and access in-house training.
- Other info: Flexible hours with opportunities to work nationally and internationally.
- Why this job: Be part of a dynamic team that values your ideas and offers real career growth.
- Qualifications: 2 years in hospitality, excellent customer service, and a team player attitude.
The predicted salary is between 27360 - 27360 £ per year.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Making a note of our lounge guest food requests
- Serving of food and beverages to lounge guests
- Clearing and setting up of tables for dining purposes
- Maintaining the buffet – replenishing food items, explaining dishes on the buffet and assisting with service
- Polishing of cutlery, crockery, and glassware
- Ability to describe dishes offered on the buffet and a la carte menu explaining the allergens
- Attend to passenger queries and complaints
- Consult the supervisors and managers as and when required
- Liaise with the bar person and culinary team with regards to food and drinks orders
- Ensuring that all food and beverage related services are provided as per Qatar Airways standards
- Assisting the cleaning team in the lounge and back-of-house areas during non-passenger usage
Qualifications
- Minimum 2 years hospitality experience
- Excellent customer service skills
- Great Team player
- Attention to details and the ability to work fast under pressure
- Self-motivated attitude
- Confident working in a team
- Able to communicate effectively in English
- Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays
- Right to work in the UK
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- £13.00 per hour
- On-site role
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Lounge Host in London employer: DO & CO AG
At DO&CO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values innovation and teamwork. As a Lounge Host, you will enjoy competitive pay, free on-site meals, and extensive training opportunities, all while contributing to a luxury experience for our guests. With genuine career development prospects both nationally and internationally, you will be part of a dynamic team that encourages new ideas and personal growth in the heart of the gourmet entertainment market.
StudySmarter Expert Advice🤫
We think this is how you could land Lounge Host in London
✨Tip Number 1
Get to know the company! Research DO&CO and their values. When you walk into that interview, show us you understand what makes them tick and how you can contribute to their luxury service.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle passenger queries or complaints. We want to see how you’d shine under pressure, so role-play with a friend if you can!
✨Tip Number 3
Dress to impress! Since you’ll be working in a luxury environment, make sure your outfit reflects that. A polished appearance shows us you take pride in your work and understand the standards expected.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Lounge Host in London
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how your experience aligns with our commitment to exceptional service and creating memorable experiences for our guests.
Be Specific About Your Experience:Don’t just list your previous jobs; tell us about specific situations where you excelled in customer service or worked under pressure. We’re looking for those standout moments that showcase your skills and dedication!
Tailor Your Application:Make sure to customise your application to reflect the Lounge Host role. Highlight relevant skills like attention to detail and teamwork, and mention any experience you have with food and beverage service. We love seeing applicants who take the time to connect their background to the job!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DO & CO AG
✨Know the Menu Inside Out
Familiarise yourself with the dishes on the buffet and a la carte menu. Be ready to explain the ingredients and allergens, as this shows your attention to detail and commitment to guest safety.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience where you provided exceptional service. Highlight how you handled difficult situations or complaints, as this will demonstrate your ability to stay calm under pressure.
✨Teamwork is Key
Be ready to discuss your experience working in a team. Share specific instances where you collaborated with others, especially in a fast-paced environment, to show that you're a great team player.
✨Flexibility and Availability
Since the lounge operates seven days a week, be prepared to discuss your availability. Emphasise your willingness to work evenings, weekends, and holidays, as this flexibility is crucial for the role.
