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- Tasks: Coordinate luxury airline catering operations and ensure top-notch service delivery.
- Company: Join a leading player in the luxury global gourmet entertainment market.
- Benefits: Competitive salary, free meals, and career development opportunities.
- Why this job: Be part of a dynamic team that values innovation and excellence.
- Qualifications: Valid UK driving licence and strong customer service skills required.
- Other info: Flexible hours with opportunities for growth both nationally and internationally.
The predicted salary is between 30000 - 42000 £ per year.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one‑of‑a‑kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first‑class service, and an exquisite range of menu options that are sure to impress.
Job Description
- Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements.
- Controlling all daily activities such as pick up times, flight coordinator log sheet, check sheets and delivery notes are checked and updated.
- Preparing adequate handover to crew by submitting all paperwork (delivery notes), brief on menu changes, SPML’s requests etc.
- Controlling the truck after offloading, matching amount of loaded and offloaded carts.
- Ensuring final checking of correct packing, by sealing trolleys prior to leaving site.
- Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts.
- Representing DO & CO on a daily basis with all external/internal communication with our customers.
- You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct.
- Ensuring operations adhere to all SOP’s and ALL relevant Critical Control Points, Health and Safety, Food safety and all legal requirements.
- Defining systems of working to ensure quality of product, problems are resolved with solutions and continuous improvement initiatives are instigated.
- Providing reports on productivity and other performance indicators to management.
- Driving success by proactively managing team performance, provide development and succession planning opportunities.
Qualifications
- A valid full UK driving license is essential for this position, particularly for operating manual vehicles.
- Strong customer service skills, dedication to excellence, and strong work ethic.
- Strong organizational, analytical, and communication skills required.
- Excellent time management and attention to detail skills required.
- Strong problem solving skills and ability to handle multiple tasks.
- Confident working in a team.
- Flexibility in regards to your work availability is essential, as the Operation runs 7 days a week, including evenings, weekends and public holidays.
- Right to work in the UK.
Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:
- Competitive Salary.
- On-site role.
- Enjoy perks by referring your friends through our Refer a Friend Scheme.
- Save money and time with On-Site Free Meals.
- Expand your skills and knowledge through our in‑house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally.
- The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market.
DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Flight Coordinator employer: DO & CO AG
Contact Detail:
DO & CO AG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flight Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the airline catering industry, especially those who work at DO & CO. A friendly chat can open doors and give you insider info on what they’re looking for in a Flight Coordinator.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DO & CO’s values and their approach to luxury catering. Show them you’re not just another candidate; you’re genuinely excited about being part of their team.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your strong organisational skills and problem-solving abilities, as these are key for a Flight Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DO & CO family.
We think you need these skills to ace Flight Coordinator
Some tips for your application 🫡
Show Your Passion for Quality: When writing your application, let us know how much you value quality and excellence. Share examples of how you've gone above and beyond in previous roles to ensure top-notch service, just like we do at DO & CO.
Be Organised and Detail-Oriented: Highlight your organisational skills in your application. Mention any experience you have with managing schedules, paperwork, or logistics, as these are key to the Flight Coordinator role. We love candidates who pay attention to the little things!
Communicate Clearly: Since you'll be liaising with various teams and customers, make sure your application reflects your strong communication skills. Use clear and concise language, and don’t hesitate to share a story where effective communication made a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is something we really appreciate!
How to prepare for a job interview at DO & CO AG
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of the Flight Coordinator role. Familiarise yourself with luxury airline catering, the importance of quality service, and how to manage logistics efficiently. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role involves a lot of communication with both internal teams and customers, be ready to share examples of how you've excelled in customer service. Highlight any experiences where you resolved issues or improved service quality, as this will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
The job requires strong organisational abilities, so come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss your time management strategies and how you ensure attention to detail, especially in high-pressure situations.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific challenges you've faced in previous roles and how you tackled them. This will help illustrate your ability to think on your feet and find solutions, which is crucial for a Flight Coordinator.