At a Glance
- Tasks: Plan and coordinate luxury airline catering operations for exceptional service.
- Company: Join a leading luxury airline catering company with a focus on quality and innovation.
- Benefits: Competitive salary, free meals, on-site parking, and career development opportunities.
- Other info: Flexible night shifts with a supportive work environment and real impact on operations.
- Why this job: Be part of a dynamic team delivering high-class service to discerning passengers.
- Qualifications: Passion for food, strong communication skills, and proficiency in Microsoft Excel.
The predicted salary is between 33603 - 39276 £ per year.
Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated.
Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers.
We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.
Job Description
As a Central Dispatch Planner, you are responsible for the monitoring and reporting any major changes from flight information to quantify of passengers.
You will be the main point of contact between airlines and internal departments.
Your main duties will include planning and coordinating to ensure the requirements are met with all department such as Kitchen, Stores, Kitchen and all areas of the Do & Co operation.
Also, you will be preparing and printing labels and allocating information to all departments in the Do & Co operation.
You will also be checking and validating food safety compliance as well as ensuring quality and quantity control as per production and menu specification of flights.
You will analyze and provide accurate and timely information to all areas in the Do & Co operation especially regarding any extra requirements.
You will play a major part in supporting and engaging with the DO & CO family to deliver exceptional food safety standards and service, maintaining the high reputation of DO & CO with our partners.
- Responsible for monitoring and reporting any major changes from flight information to quantity of passengers
- Being the main point of contact between airlines and internal departments.
- Planning and Co-ordinating to ensure requirements are met with all departments in the Do & Co operational areas.
- Maintaining and preparing and printing labels and allocating information to all.
- Ensuring the quality and quantity control as per production and menu specifications of all flights
- Checking and validating food safety compliance.
- Ensuring on time dispatch and delivery of food assembly and production lines
- Providing accurate and timely information to the Transport team regarding any extra requirements.
- Analyzing flight data to assist in planning any increase/decrease in stock requirements
- You will be someone with great communication skills and works well in a large team, while being ready to roll up your sleeves and do what is needed to give our partners a great service.
- Ensuring the area of operation is a safe place to work and be a role model in adhering to all policies (Site Health & Safety, Fire Safety, Environmental and Security policies)
- Provide exceptionally high-class service to our customer, delivering goods on time to specification and an accurate handover
- Taking responsibility for all your actions, support your team, and celebrate successes as a family
Qualifications
- Passion for food and motivation to deliver exceptional service
- A good understanding of Microsoft Excel
- Able to interpret and present data in a clear and concise manner
- Excellent organization and time management skills
- You will be someone with great communication skills, written and verbal English, and works well in a team, while being ready to roll up your sleeves and do what is needed to give our partners great service.
- Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family
- Energy and drive to deliver results beyond expectations and have a problem-solving mentality
- Have a great understanding of how your department is performing overall, including financially, and be the expert in delivering practical actions for its improvement by taking a hands-on approach
- Flexibility in regards to your work availability is essential, as the Production Kitchen operates 7 days a week, including evenings, weekends and public holidays.
- Additional Information
We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment.
- As a member of our team, you will have access to a range of benefits, including:
- Competitive Salary
- On-site role
- Night shifts
- Enjoy perks by referring your friends through our Refer a Friend Scheme
- On-Site Free Parking
- Save money and time with On-Site Free Meals
- Expand your skills and knowledge through our in-house training opportunities.
- A business where you can have a real impact, we’re not afraid of new ideas!
- Genuine career development opportunities, both nationally and internationally
- The opportunity to work with and represent one of the most innovative players in the global luxury gourmet entertainment market
DO&CO is an equal opportunity employer.
All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
- #docolondon
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Central Dispatch Planner - Night employer: DO & CO AG
DO & CO AG is an exceptional employer, offering a vibrant work culture that prioritises creativity and teamwork in the heart of Greater London. As a Lead Pastry Artist, you will not only enjoy competitive salaries but also benefit from extensive training opportunities that foster personal and professional growth, all while contributing to a luxurious airline catering experience that delights passengers worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Central Dispatch Planner - Night
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DO & CO AG. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DO & CO AG
Don't be shy about reaching out to DO & CO AG directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Central Dispatch Planner - Night
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DO & CO AG and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DO & CO AG
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
