EV Program Rebate Coordinator

About Energy Systems

We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.

We are looking for a dedicated EV Program Rebate Coordinator to support utility customers and contractors submitting digital applications for EVSE and installation rebates. This role involves application review, verifying supporting documents, and processing applications for payment. This role is extremely customer-facing in the form of incoming email and telephone inquiries about the Program parameters and application support.

This role is based at our DNV office in Albuquerque, NM, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process.

What You\\\’ll Do

• Process customer EV charger and point of sale rebate applications, including payment processing.
• Verify charging data from participating EV charger network service providers.
• Respond to all customer and contractor technical inquiries regarding incentives offered in the PNM Transportation Electrification Program.
• Perform database queries and program data analysis for internal and external reporting.
• Participate in the organization and delivery of Program events.
• Provide flexible support to other team members on an as-needed basis.
• Work in a safe manner with attention to detail.

Benefits

• Generous paid time off (vacation, sick days, company holidays, personal days)
• Multiple Medical and Dental benefit plans to choose from, Vision benefits
• Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
• Employer-paid, therapist-led, virtual care services through Talkspace
• 401(k) with company match
• Company provided life insurance, short-term, and long-term disability benefits
• Education reimbursement program
• Flexible work schedule with hybrid opportunities
• Charitable Matched Giving and Volunteer Rewards through our Impact Program
• Volunteer time off (VTO) paid by the company
• Career advancement opportunities

Benefits vary based on position, tenure, location, and employee election

DNV is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with disabilities. US applicants with a physical or mental disability who require reasonable accommodation for any part of the application or hiring process may contact the North America Recruitment Department (hrrecruitment.northamerica@dnv.com). Information received relating to accommodation will be addressed confidentially.

For more information: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

What is Required

• Associates or Bachelor’s degree preferred or 3-5 years comparative work experience.
• Advanced Excel, Word and PowerPoint knowledge required.
• Individual should display a positive, team-oriented attitude to match our friendly work environment.
• Need a reliable transportation and driving license; must be able to meet the requirements to drive for company business.
• Willingness and ability to travel up to 5% of the time.
• Excellent written and oral English communication skills for customer communication required.
• We conduct pre-employment drug and background screening

What is Preferred

• An educational emphasis on energy, utilities, and/or transportation electrification is preferred.
• Familiarity with utility rebate programs helpful.

*Immigration-related employment benefits, for example visa sponsorship, are not available for this position*