At a Glance
- Tasks: Design and implement custom solutions for customers in weather and energy forecasting.
- Company: Join a forward-thinking team focused on the Energy Transition.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and continuous learning.
- Why this job: Make a real impact by helping customers solve complex problems with innovative solutions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 50000 - 65000 £ per year.
We’re looking for a Solutions Specialist to join the Green Data Products Solutions team, to help design, implement and maintain custom solutions for our customers.
You are a customer-focused domain expert in weather and energy forecasting, adept at building strong relationships to act as a trusted advisor to our customers.
In this role you will identify and respond to opportunities to take our GDP products “the extra mile” to meet complex problems for our customers as they accelerate the Energy Transition.
Primary tasks
- Collaborates with the sales team, supporting as technical advisor to potential customers who have needs that require custom solutions.
- Builds relationships with customers and works with them to understand their needs, designing, costing, and pitching solutions that meet those needs.
- Acts as project manager for solutions design and implementation, working with a team of solutions specialists, data scientists, and software engineers as required to design, build, and deploy solutions to customers, within budget.
- Provides technical support and guidance to customers, ensuring they derive maximum value from their solutions.
- Troubleshoots and resolves solutions technical issues, ensuring functionality and performance, and escalating to product team where necessary.
- Develops and maintains technical documentation for solutions, ensuring clarity and usability, and assists with the development of best practices for solutions processes.
- Stays updated on product features and industry trends, providing customers with the latest insights and solutions.
- Monitors, tests and validates solutions to ensure they meet performance and reliability standards.
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Solutions Specialist in Bristol employer: DNV Germany Holding GmbH
As a Senior Data Science Innovator, you will thrive in a dynamic work culture that prioritises collaboration and innovation, allowing you to make a real impact on the energy transition. Our commitment to employee growth is evident through mentorship opportunities and involvement in multidisciplinary teams, ensuring that your contributions lead to scalable solutions that benefit both customers and the environment. Located in a vibrant area, our innovation labs provide a stimulating environment where your ideas can flourish and drive meaningful change.
