At a Glance
- Tasks: Lead strategic delivery of housing, environment, and community services while driving operational performance.
- Company: Join a dynamic organisation focused on impactful community services in London.
- Benefits: Competitive daily rate, hybrid working, and the chance to make a real difference.
- Other info: Opportunity to work with diverse teams and stakeholders in a politically engaged environment.
- Why this job: Shape the future of communities and drive transformational change in a senior leadership role.
- Qualifications: Executive-level experience in large organisations with strong leadership and management skills.
We are seeking an experienced and commercially minded Director to lead a complex, high-profile portfolio covering housing, public realm, asset management, landlord services, infrastructure, environmental services and community-focused delivery. This is a senior leadership role with responsibility for driving strategic improvement, operational performance, value for money and excellent customer outcomes across a large and diverse service area.
The Role
As Director, you will lead the development and delivery of a clear strategic vision for Housing, Environment and Communities. You will be accountable for operational service delivery, service transformation, asset performance, customer experience, compliance, commercial performance and partnership working. You will oversee a significant workforce and delegated budgets, ensuring services are efficient, sustainable, customer-focused and aligned with wider organisational priorities.
Key Responsibilities
- Lead the strategic and operational delivery of Housing, Environment and Communities services, including public realm.
- Develop and implement business plans, service improvement plans and transformation programmes.
- Provide strategic direction for landlord, customer, tenancy, leasehold and home ownership services.
- Drive income maximisation through effective rent, service charge, tenancy and lease management.
- Lead asset management strategy across a diverse property and land portfolio.
- Oversee the development and delivery of major capital programmes.
- Lead procurement, commissioning and contract management of key operational services including repairs, maintenance, waste, cleansing, caretaking and public realm services.
- Establish and maintain robust compliance, health and safety, quality assurance and data governance arrangements.
- Lead business development, performance management, customer insight and service quality improvement.
- Work effectively with senior stakeholders, elected members, partners, residents and external providers.
- Manage significant budgets and provide leadership to a large multidisciplinary workforce.
About You
We are looking for a senior leader with substantial executive-level experience in a large, complex organisation. You will bring strong commercial, strategic and operational leadership skills, alongside a proven track record in property, asset management, place management, contract management and service transformation.
You will have:
- Degree-level education or equivalent experience.
- A recognised professional qualification, such as RICS, RIBA or equivalent.
- Significant senior leadership experience in a large organisation.
- Strong experience in property, asset management, housing, public realm or place-based services.
- A track record of delivering transformational change and improved service outcomes.
- Experience managing large contracts, SLAs and commissioned services.
- Strong financial, commercial and business planning capability.
- Experience leading large teams and embedding new ways of working.
- Excellent stakeholder management and communication skills.
- The ability to operate effectively in a political or highly scrutinised environment.
- A strong commitment to equality, diversity, inclusion, customer service and resident-focused outcomes.
Director of Housing, Environment and Communities in London employer: dnevo Partners
As a leading employer in the housing and community services sector, we offer a dynamic work environment in London that fosters innovation and strategic thinking. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within a diverse and inclusive culture. Join us to make a meaningful impact while enjoying competitive remuneration and the flexibility of a hybrid working model.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Housing, Environment and Communities in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing and community sectors. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your experience in strategic leadership and service transformation. Use specific examples that demonstrate your impact in previous roles.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would tackle challenges related to asset management or community-focused delivery. Practise your responses so you can confidently show off your problem-solving skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team in making a difference in housing and communities.
We think you need these skills to ace Director of Housing, Environment and Communities in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Director of Housing, Environment and Communities. Highlight your experience in strategic leadership, asset management, and service transformation to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us about your vision for the role and how your past experiences align with our needs. Be genuine and let your passion for community-focused delivery come through.
Showcase Your Achievements:Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you’ve driven improvements and delivered excellent customer outcomes in previous roles. Numbers and results speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at dnevo Partners
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the role. Brush up on topics like asset management, service transformation, and community-focused delivery. Being able to discuss these areas confidently will show that you’re not just interested but also knowledgeable.
✨Showcase Your Leadership Skills
As a senior leader, it’s crucial to demonstrate your experience in managing large teams and budgets. Prepare examples of how you've led transformational change and improved service outcomes in previous roles. This will help the interviewers see you as a strong candidate for leading their diverse service area.
✨Engage with Stakeholders
Highlight your experience in stakeholder management. Be ready to discuss how you’ve effectively worked with senior stakeholders, elected members, and external partners. This will illustrate your ability to navigate complex environments and build strong relationships.
✨Align with Their Vision
Research the organisation’s strategic vision and values. During the interview, align your responses to reflect how your experience and goals match theirs. This shows that you’re not only a fit for the role but also genuinely interested in contributing to their mission.
