At a Glance
- Tasks: Lead strategic delivery of housing, environment, and community services while driving operational performance.
- Company: Join a dynamic organisation focused on impactful community services in London.
- Benefits: Competitive daily rate, hybrid working, and the chance to make a real difference.
- Other info: Opportunity for significant impact and career growth in a high-profile role.
- Why this job: Shape the future of housing and communities while leading a diverse team.
- Qualifications: Executive-level experience in large organisations with strong leadership and management skills.
We are seeking an experienced and commercially minded Director to lead a complex, high-profile portfolio covering housing, public realm, asset management, landlord services, infrastructure, environmental services and community-focused delivery. This is a senior leadership role with responsibility for driving strategic improvement, operational performance, value for money and excellent customer outcomes across a large and diverse service area.
The Role
As Director, you will lead the development and delivery of a clear strategic vision for Housing, Environment and Communities. You will be accountable for operational service delivery, service transformation, asset performance, customer experience, compliance, commercial performance and partnership working. You will oversee a significant workforce and delegated budgets, ensuring services are efficient, sustainable, customer-focused and aligned with wider organisational priorities.
Key Responsibilities
- Lead the strategic and operational delivery of Housing, Environment and Communities services, including public realm.
- Develop and implement business plans, service improvement plans and transformation programmes.
- Provide strategic direction for landlord, customer, tenancy, leasehold and home ownership services.
- Drive income maximisation through effective rent, service charge, tenancy and lease management.
- Lead asset management strategy across a diverse property and land portfolio.
- Oversee the development and delivery of major capital programmes.
- Lead procurement, commissioning and contract management of key operational services including repairs, maintenance, waste, cleansing, caretaking and public realm services.
- Establish and maintain robust compliance, health and safety, quality assurance and data governance arrangements.
- Lead business development, performance management, customer insight and service quality improvement.
- Work effectively with senior stakeholders, elected members, partners, residents and external providers.
- Manage significant budgets and provide leadership to a large multidisciplinary workforce.
About You
We are looking for a senior leader with substantial executive-level experience in a large, complex organisation. You will bring strong commercial, strategic and operational leadership skills, alongside a proven track record in property, asset management, place management, contract management and service transformation.
You will have:
- Degree-level education or equivalent experience.
- A recognised professional qualification, such as RICS, RIBA or equivalent.
- Significant senior leadership experience in a large organisation.
- Strong experience in property, asset management, housing, public realm or place-based services.
- A track record of delivering transformational change and improved service outcomes.
- Experience managing large contracts, SLAs and commissioned services.
- Strong financial, commercial and business planning capability.
- Experience leading large teams and embedding new ways of working.
- Excellent stakeholder management and communication skills.
- The ability to operate effectively in a political or highly scrutinised environment.
- A strong commitment to equality, diversity, inclusion, customer service and resident-focused outcomes.
Director of Housing, Environment and Communities employer: dnevo Partners
As a leading employer in the housing and community services sector, we offer an exceptional work environment that prioritises strategic innovation and operational excellence. Our London-based team thrives in a hybrid setting, fostering a culture of collaboration and inclusivity while providing ample opportunities for professional growth and development. Join us to make a meaningful impact in the community, supported by competitive remuneration and a commitment to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Housing, Environment and Communities
✨Network Like a Pro
Get out there and connect with people in the housing and community sectors. Attend industry events, join relevant LinkedIn groups, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Showcase Your Expertise
When you land an interview, make sure to highlight your experience in strategic leadership and operational delivery. Use specific examples from your past roles to demonstrate how you've driven improvements and managed large teams effectively.
✨Research the Organisation
Before any interview, do your homework! Understand the organisation's goals, challenges, and recent projects. This will not only help you tailor your responses but also show that you're genuinely interested in contributing to their mission.
✨Apply Through Our Website
Don’t forget to check out our website for the latest job openings. Applying directly through us can sometimes give you an edge, as we prioritise candidates who engage with our platform and understand our values.
We think you need these skills to ace Director of Housing, Environment and Communities
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing, asset management, and community services. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Leadership Skills:As a senior leader, it’s crucial to demonstrate your strategic and operational leadership abilities. Share specific examples of how you've driven transformational change and improved service outcomes in previous roles.
Highlight Relevant Qualifications:Don’t forget to mention any relevant qualifications like RICS or RIBA. We’re looking for candidates with a strong educational background and professional credentials that support your expertise in this field.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at dnevo Partners
✨Know Your Stuff
Make sure you thoroughly understand the key responsibilities of the Director of Housing, Environment and Communities role. Brush up on topics like asset management, service transformation, and compliance. Being able to discuss these areas confidently will show that you're not just interested, but well-prepared.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led teams or projects. Highlight your strategic thinking and operational performance improvements. This is a senior role, so demonstrating your ability to manage large teams and budgets effectively is crucial.
✨Engage with Stakeholders
Think about how you would approach working with various stakeholders, including elected members and external partners. Be ready to discuss your strategies for effective communication and collaboration. This will show that you can navigate complex relationships and drive results.
✨Align with Their Vision
Research the organisation's current initiatives and values, especially around equality, diversity, and customer service. Be prepared to articulate how your vision aligns with theirs and how you can contribute to their goals. This demonstrates your commitment and understanding of their priorities.
