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- Tasks: Support the DNEG team with facilities duties while learning about VFX production.
- Company: Join DNEG, a leading studio in the VFX industry with a vibrant culture.
- Benefits: Gain valuable experience and skills for future roles in VFX Production or as an Artist.
- Why this job: Kickstart your career in VFX and work towards being credited on amazing projects.
- Qualifications: Customer service experience and a passion for the film industry are a plus.
- Other info: Dynamic entry-level role with opportunities for growth and mentorship.
The predicted salary is between 28800 - 43200 £ per year.
Runners at DNEG play a central role in the smooth running of the studio. They support the DNEG team with any facilities‑based duties while learning about the company and VFX industry. This is a full‑time, 40 hours a week role that will give you the grounding and skills you need to succeed in VFX Production or an Artist role once you move up.
Running is the best way to get your foot in the door at DNEG. All our runners join us with the aim of moving up in the business, managing and supporting VFX production or contributing artistically to our projects.
As a Runner, you will work in the facilities department providing front‑of‑house support at our reception desk and support the rest of the London DNEG team with facilities‑based duties while learning about the company and VFX industry.
Runner Tasks (not limited to):- Assisting staff with any questions or queries they might have
- Greeting visitors and directing them to the correct contact
- Ensuring visitors sign in at the front desk
- Helping the facilities team with tasks around the office
- Ensuring the front‑of‑house of the building is kept tidy and presentable at all times
- Managing post in and out
- Keeping the kitchens, meeting rooms and rest areas clean, tidy and well presented
- Taking initiative to manage stocks and supplies, arranging orders where necessary
- Assisting with tenants in the London office
- Assisting with client meetings
- Assisting with refreshments for staff and client meetings
- Assisting with events
- Screening phone calls and taking messages where needed
- Answering email queries
- Assisting with meeting and screening room bookings
- Taking a lead role in suggesting ideas for process improvements for the reception desk
- Previous customer service experience favourable
- Knowledge of Google suite (Sheets, Gmail, Docs etc.) favourable
- Keen interest in the film industry and VFX
- Favourable if studied VFX based course
- A professional and friendly manner
- Friendly
- Enthusiastic
- Proactive
- Strong communicator
- Conscientious
- Team player
- Hard worker
- Communication
- Collaboration
- Initiative
- Time Management
Seniority level: Entry level
Employment type: Full‑time
Job function: Management and Manufacturing
Industries: Animation and Post‑production Movies, Videos, and Sound
Location: London, England, United Kingdom
Runner (entry level role) employer: DNEG
Contact Detail:
DNEG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Runner (entry level role)
✨Tip Number 1
Network like a pro! Attend industry events, workshops, or even casual meet-ups. The more people you know in the VFX world, the better your chances of landing that Runner role at DNEG.
✨Tip Number 2
Show off your enthusiasm! When you get the chance to chat with someone from DNEG, let your passion for VFX shine through. A genuine interest can set you apart from other candidates.
✨Tip Number 3
Be proactive! If you see an opportunity to help out or suggest improvements, go for it. This shows you're not just a passive candidate but someone who’s ready to jump in and make a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DNEG team as a Runner.
We think you need these skills to ace Runner (entry level role)
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for the film industry and VFX shine through in your application. We want to see that you're genuinely excited about the role of a Runner and eager to learn more about the business.
Tailor Your CV: Make sure your CV highlights any relevant customer service experience and skills, especially if you've used Google Suite before. We love seeing how your background can fit into our team!
Craft a Friendly Cover Letter: Your cover letter is your chance to show off your personality! Keep it professional but friendly, and explain why you want to join DNEG as a Runner. We appreciate a personal touch!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at DNEG
✨Know Your Stuff
Before the interview, make sure you research DNEG and the VFX industry. Understand their projects, values, and what makes them tick. This will not only impress your interviewers but also help you ask insightful questions.
✨Show Off Your Customer Service Skills
Since previous customer service experience is favourable, be ready to share specific examples of how you've handled queries or resolved issues in the past. Highlight your friendly and professional manner, as this is key for a Runner role.
✨Be Proactive and Enthusiastic
During the interview, demonstrate your proactive attitude. Talk about times when you took the initiative to improve a process or help a team. Your enthusiasm for the film industry and VFX should shine through—let them see your passion!
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the career progression from Runner to Production Assistant or Junior Artist, or how the team collaborates on projects. It shows you're genuinely interested in growing with DNEG.