Audio Visual, Editorial & Office Technology Assistant in London

Our Technology team keeps the infrastructure of a busy, creative visual effects studio running smoothly. We're looking for a junior AV Assistant to support our AV Specialist in keeping our spaces and systems in excellent working order day to day. This is a hands-on, onsite role for someone with a solid foundation in AV who is looking to develop their skills in a fast-moving studio environment. You'll be the first port of call for day-to-day AV queries and issues, and will play an active role in supporting client screenings and daily review sessions.

A key part of this role sits within our screening and projection operation. You'll be responsible for supporting dailies and client screenings, managing DCPs, and operating our in-house software XStudio. This is a client-facing responsibility and requires a calm, professional manner and a high attention to detail.

What you'll be doing:

• Acting as the go-to person for day-to-day AV issues and queries from staff
• Carrying out regular checks on AV systems and spaces to ensure everything is functioning correctly
• Troubleshooting and resolving basic AV faults, escalating more complex issues to the AV Specialist
• Assisting with the setup and support of meetings and onsite events
• Supporting client screenings and dailies, ensuring a smooth and professional experience from start to finish
• Managing and handling DCPs for screening sessions
• Operating our in-house screening software, XStudio
• Helping to maintain AV equipment and keeping spaces tidy and well presented
• Supporting the AV Specialist on projects and installations as required

Must Have:

• A solid understanding of audio-visual systems and equipment
• Some hands-on editing experience and a good working knowledge of post-production workflows
• A good understanding of VFX terminology and the wider industry
• A professional and polished manner when dealing with clients and senior stakeholders
• A keen eye for detail and a proactive approach to identifying issues before they become problems
• Good troubleshooting and communication skills
• Comfortable working independently on day-to-day tasks
• Reliable, organised, and a strong team player

Nice to Have:

• Familiarity with DCP workflows and screening room operations
• Some familiarity with Q-SYS or similar control systems
• Experience with projector technologies
• Familiarity with JIRA or similar ticketing systems
• Mac, Windows, or Linux experience

About You:

• Dependable, detail-oriented, and take pride in keeping things working.
• Comfortable being the first point of contact when something goes wrong and know when to escalate
• Present yourself professionally in a client-facing environment and understand the importance of getting every screening right.
• Looking to grow your skills in a world-class studio environment and aren't afraid to get stuck in.
• Organised and methodical in your approach to the work
• Calm under pressure and capable of delivering to short deadlines
• A strong, clear communicator, leading teams with enthusiasm
• A positive, can-do attitude

About Us:

We are DNEG, one of the world’s leading visual effects and animation companies for the creation of award-winning feature film, television, and multiplatform content. We employ more than 9,000 people with worldwide offices and studios across North America (Los Angeles, Montréal, Toronto, Vancouver), Europe (London), Asia (Bangalore, Mohali, Chennai, Mumbai) and Australia (Sydney). At DNEG, we fundamentally believe that embracing our differences is a vital component of our collective success. We are committed to creating an equitable, diverse and inclusive work environment for our global teams, where everyone feels they matter and belong. We welcome and encourage applications from all, regardless of background, experience or disability. Please let us know if you need any adjustments or support during the application process, we will do our best to accommodate your needs. We look forward to meeting you!